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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
Michele's profile image
8 months ago

Love it I’ve been a customer for years I will stay with them indefinitely. The contractors arrive quickly Nd are very thorough 

Business response:

Hi Michele, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Russell's profile image
8 months ago

+ Fast response. - Not always A list repair companies - AC repairs did not fully include refrigerant cost (paid $10/pound when the cost is &130/pound) 

Business response:

Hi Russell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Tracy's profile image
8 months ago

So far every problem I’ve had has been covered. 

Business response:

Hi Tracy, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Jenetta's profile image
8 months ago

I pay monthly bill only. Received email only. 

Business response:

Hello Jenetta, on behalf of American Home shield, I would like to thank you for using us as your warranty company, your feedback is appreciated. We'll be here if you need us. Thanks, Radi 

Brenda's profile image
8 months ago

As a whole wonderful however had to wait for two weeks for dryer. 

Business response:

Hi Brenda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Deborah's profile image
8 months ago

Prom, courteous, on task. Didn’t take a long time. 

Business response:

Hi Deborah, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Marta Wallace's profile image
Marta Wallace 
8 months ago

AA Dependable came to my home to repair my washer and dryer. Washer emptied out but did not wring the clothes. It was repaired and works fine. The dryer would not stop when I opened the door to remove a piece of clothing that I did not want to dry long. The repairman fixed the dryer that I can open the door to stop early. 

Business response:

Hi Marta, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Teresa's profile image
8 months ago

It’s been almost a year since I enrolled with AHS. I have been satisfied with the 3 experiences I’ve had. I have a new microwave, a new ice maker and a quiet garage door. The garage door was way more than I expected but it seemed correct as the repairman serviced it. 

Business response:

Hi Teresa, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Cathy's profile image
8 months ago

This is a different AHS. We started years ago and had numerous problems. Today we are so happy with AHS. We can do almost everything online which eliminates long holds on the phone. A+ 

Business response:

Hi Cathy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.