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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,708 reviews
Cathy's profile image
8 months ago

This is a different AHS. We started years ago and had numerous problems. Today we are so happy with AHS. We can do almost everything online which eliminates long holds on the phone. A+ 

Business response:

Hi Cathy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Iris's profile image
9 months ago

After multiple issues with our AC unit, they finally sent a company that diagnosed the problem and actually fixed it and not just put a bandage on it. They are quick to get the job done and complete. 

Business response:

Hi Iris, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Cleveland's profile image
Cleveland 
9 months ago

Overall Good support. Slow on recalls. Calls back in a timely manner. 

Business response:

Hi Cleveland, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Shripathi's profile image
Shripathi 
9 months ago

Now that AHS has also bought its competitor OneGuard, they can charge whatever they want for premiums. I just saw a 50% increase in my annual renewal. 

Business response:

Hi Shripathi, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Herbert's profile image
9 months ago

I love American Home Shield. Every claim I have get resolved or a great explanation why ot wasn't. Always timely and accurate with the time of service 

Business response:

Dear Herbert, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Demetrick's profile image
Demetrick 
9 months ago

Everytime I needed to use my AHS, they always provide me with service extremely fast 

Business response:

Hi Demetrick, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Rufus's profile image
9 months ago

VERY HELPFUL FAST AND EFFICIENT AND HELPFUL AND VERY PROFESSIONAL 

Business response:

Hi Rufus, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Arun's profile image
9 months ago

Overall very happy with the service they provide. Not very happy with significant increase in monthly premiums in the last year or so . 

Business response:

Hi Arun, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Richard Ruhl's profile image
Richard Ruhl 
9 months ago

Prompt response and courteous service!!! 

Business response:

Hi Richard, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,708 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.