American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,280 reviews
Jamie Vanhooser's profile image
Jamie Vanhooser 
a year ago

Timely manner, great customer service with great explanations. 

Business response:

Hi Jamie, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Linda Sanchez's profile image
Linda Sanchez 
a year ago

Thank you for understanding how my service went. 

Business response:

Hi Linda, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Jane's profile image
Jane 
a year ago

Having the ability to get things fixed is great as a homeowner, as it takes a lot of worry off your shoulders. The services provided by AHS are usually very good, but I have had issues with their contracted agents sometimes due to their lack of timeliness in getting recommendations submitted to AHS, unfriendliness, or difficulty getting hold of who they assigned to work on the work request. This three-way communication can be an issue at times. 

Business response:

Dear Jane, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Rosheda's profile image
Rosheda 
a year ago

Business response:

Dear Rosheda, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Nandini's profile image
Nandini 
a year ago

It is easy to put in a claim and be assigned a company! 

Business response:

Hi Nandini, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Hillard Wheeler's profile image
Hillard Wheeler 
a year ago

It is a good service but expensive to keep up. You pay 100.00 plus per month, but if you need a service request, you pay another deductible 100.00 for a call. I see the value, but suppose I do not need a call within the year. 

Business response:

Hi Hillard, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Patricia A Smith's profile image
Patricia A Smith 
a year ago

Timely, efficient, and professional service. 

Business response:

Hi Patricia, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Meghan's profile image
Meghan 
a year ago

Business response:

Thanks Meghan. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Antwaunette's profile image
Antwaunette 
a year ago

I I have had American hound shoe since I purchased my home and when things had broken down or needed repairs or replace they were right on the spot. I think this is such a great company. 

Business response:

Thanks, Antwaunette. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,280 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.