This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was swift and a smooth process.
Business response:
Dear Jenelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
So far I would rate a 5. My claim is still ongoing.
Business response:
We always enjoy hearing what our customers have to say, Linda. Thanks so much for leaving a review.
Quality technicians, fast response, and always willing to resolve issu.
Business response:
Hi Michelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
I like how the folks on the phone work to help when possible.
Business response:
Hi Linda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I believe the problem is on Lowes’s end, the problem is getting the item located in the ware house having it pulled processed for p/u and then finding A local company to do the pick up and installation. I would do it myself but it would jeopardize any further AHS involvement and I’m having some health issues. Help on your end could expedite. My last interaction with AHS went smoothly, I thought the problem resolved, Apparently not! Please help, it’s been months. I possible gave an overall “5” rating to to one of your special... read more
Business response:
Hi John, We appreciate your feedback and hope your AHS experience continues to improve!
I have been with Home Shield for several years and I am very impressed with their service updates. I am very pleased with how they handled my claims a couple of weeks ago.
Business response:
Hi Emma, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Thanks for your help. Your support and understanding customer needed help ASAP
Business response:
Hi Ghassan, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Did not take long at all for the contractor to call. He was very knowledgeable and kind!
Business response:
Hi Patricia, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
We have had AHS for over 12 years. They are a complicated company to work with. We have issues every time we submit a claim, but most of the time everything works out…it just takes an extended amount of time to get to that finish line.
Business response:
Hi Charles, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,151 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.