American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,282 reviews
Anne's profile image
Anne 
a year ago

We had a problem with our heating system. We contacted AHS and within minutes had a recommended repair company. The company was timely and expert and resolved our issue. I doubted whether AHS would really come through, but they did! I would highly recommend getting AHS for any home purchase! 

Business response:

Dear Anne, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Jenelle's profile image
Jenelle 
a year ago

Everything was swift and a smooth process. 

Business response:

Dear Jenelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Linda's profile image
Linda 
a year ago

So far I would rate a 5. My claim is still ongoing. 

Business response:

We always enjoy hearing what our customers have to say, Linda. Thanks so much for leaving a review. 

Michelle's profile image
Michelle 
a year ago

Quality technicians, fast response, and always willing to resolve issu. 

Business response:

Hi Michelle, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Linda's profile image
Linda 
a year ago

I like how the folks on the phone work to help when possible. 

Business response:

Hi Linda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

John's profile image
John 
a year ago

I believe the problem is on Lowes’s end, the problem is getting the item located in the ware house having it pulled processed for p/u and then finding A local company to do the pick up and installation. I would do it myself but it would jeopardize any further AHS involvement and I’m having some health issues. Help on your end could expedite. My last interaction with AHS went smoothly, I thought the problem resolved, Apparently not! Please help, it’s been months. I possible gave an overall “5” rating to to one of your special... read more

Business response:

Hi John, We appreciate your feedback and hope your AHS experience continues to improve! 

Emma's profile image
Emma 
a year ago

I have been with Home Shield for several years and I am very impressed with their service updates. I am very pleased with how they handled my claims a couple of weeks ago. 

Business response:

Hi Emma, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Ghassan's profile image
Ghassan 
a year ago

Thanks for your help. Your support and understanding customer needed help ASAP 

Business response:

Hi Ghassan, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Patricia's profile image
Patricia 
a year ago

Did not take long at all for the contractor to call. He was very knowledgeable and kind! 

Business response:

Hi Patricia, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,282 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.