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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,153 reviews
Richard's profile image
Richard 
a year ago

Had AHS for 28 yrs. Always very satisfied with the contractors. Moving from CA to OK some are not reputable contractors. Pool guy was paid his fee but he didn’t do the job and didn’t submit a report. I cannot get a refund until they get theirs (AHS). They shouldn’t pay until they get a report and confirm job was done. 

Business response:

Hi Richard, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Milton's profile image
Milton 
a year ago

Great company and service glad to have you 

Business response:

Hi Milton, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Brendan's profile image
Brendan 
a year ago

While AHS has save me thousands in repairs to my hvac system, I'd have liked my hvac replaced with a new one. 

Business response:

Hi Brendan, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

king cobra's profile image
king cobra 
a year ago

We have had 2 issues , furnace and air conditioning the Townsend heating and air conditioning company were dispatched to our home and solved each issue. They were very professional and knowledgeable and did an excellent and timely job. 

Business response:

Hi, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Gail's profile image
Gail 
a year ago

Too many calls for repair before replacement offer was made. Over the years, I personally think there has been a decline in service with customer service. In addition I think that payment should be made AFTER services have been rendered not before . 

Business response:

Hi Gail, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Robert's profile image
Robert 
a year ago

Excellent services and customer service. 

Business response:

Hi Robert, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Dieera's profile image
Dieera 
a year ago

I would say I never had a problem with the services, the company”s that came out did the job!! No complaints! 

Business response:

Hi Dieera, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Paige's profile image
Paige 
a year ago

I like the timely matter. They get things scheduled for my repair. 

Business response:

Dear Paige, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Manuel's profile image
Manuel 
a year ago

They always solve your problems no matter how small it is and also they’re always friendly. 

Business response:

Hi Manuel, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,153 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.