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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had a really good experience with American Home Shield. The only part I don't like is there really is no such thing as emergency service. I wish you could get same day emergency service. I have found it takes days for service.
Business response:
Hi Kevin, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Last repair they provide me with an excellent company.
Business response:
Hi Juan, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Once you have a service call and a company has been assigned the service time is quick.
Business response:
Hi Richard, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Overall AHS had been a great help to us in our time of need. There are some things that could probably be improved. For example we called regarding our A/C being out. The company AHS use to care for their service calls was closed. (It was after hours) It’s the middle of the summer here in Texas. We would have had to wait until the next day to even be scheduled. We ended up using a company that would come out that evening but had to paid full price. :-(
Business response:
Hi Kevan, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely,
I liked that they find a contractor. What I do not like are the exclusions and the contractor wislity
Business response:
Hi Maliha, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
This program has been a life saver with our appliances.
Business response:
Hi Sharon, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
I am a widow and I've been a AHS customer since 2018. Having the assurance that I am protected in emergencies cost money, but having peace of mind, priceless. It allows me not being preoccupied when something breaks and the burden of trying to find the right handy man for the job.
Business response:
Hi Elizabeth, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
American Home Shield was great in solving my dryer issue I really appreciate you I have been with your company over 30 years. Thanks for all you do.
Business response:
Hi Rose, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
Years ago when I first subscribed to your company, I had a really good customer service work with really good companies that you sent out. I’ve never had a problem. Of course when I didn’t have a problem since I was in real estate, I had a local rep call on our office that would work things out for me. When I move to another state, I put your policy on Each of the two houses that I have had here. In my opinion, the companies that you’re sending out are subpar. The last one you sent out had horrible ratings on the Internet th... read more
Business response:
Hi Lynne, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,539 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.