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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,171 reviews
Percy's profile image
a year ago

The few times that I’ve called the situation has always been professional. Resolution seems to be the priority. When I called even for a problem that wasn’t fixed the first time they were apologizing and eagerly wanted to rectify it. I honestly have no negative issues with American Home Shield. But they ought to instilled within their protocol that they ask for payment after either situation: new customers existing customers. New customers should be told after the program has been explained and existing customers after they ... read more

Nella's profile image
a year ago

I have had great success on repairs till my last request . I have put in a work order for gas furnace and I keep getting the run around that there is no one in my area . Fbr has worked on my issues before and did a great job . They are still in the area so not sure what is going on . It is 19 degrees here and I’m afraid my house will freeze and my tenants will move out . 

Susan Brown's profile image
Susan Brown 
a year ago

They have been prompt in providing a service provider. Also , the providers have been professional and efficient. 

Aly Ferst's profile image
Aly Ferst 
a year ago

Very good service The service company called me right away. Fix everything. It was a pleasurable experience. 

Raul Rivera's profile image
Raul Rivera 
a year ago

Easy online or phone service to scheduler appointments. Very well pleased with service response and service repairs. It is worth the peace of mind. 

Kisha S's profile image
a year ago

AHS covers all appliances and systems as stated and promptly replaces those that can't be fixed 

nancy lewis's profile image
nancy lewis 
a year ago

I think the warranty is wonderful, it has been helpful since my husband cannot physically do some of the work anymore. The only complaint I have is when I call I usually get someone who I cannot understand them speak. By the time I'm done I am wore out and not sure whether I got things taken care of. 

Lady Goonlashay's profile image
Lady Goonlashay 
a year ago

I enjoyed my experience with American Home Shield. I was placed on schedule to have an electrician to come and look at my socket that my dryer uses and he fixed the problem in a matter of time. 

Charolette's profile image
Charolette 
a year ago

It is very difficult to communicate with you or the service representative before service. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,171 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.