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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,306 reviews
Cleveland's profile image
Cleveland 
a year ago

Overall Good support. Slow on recalls. Calls back in a timely manner. 

Business response:

Hi Cleveland, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Shripathi's profile image
Shripathi 
a year ago

Now that AHS has also bought its competitor OneGuard, they can charge whatever they want for premiums. I just saw a 50% increase in my annual renewal. 

Business response:

Hi Shripathi, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Herbert's profile image
Herbert 
a year ago

I love American Home Shield. Every claim I have get resolved or a great explanation why ot wasn't. Always timely and accurate with the time of service 

Business response:

Dear Herbert, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Demetrick's profile image
Demetrick 
a year ago

Everytime I needed to use my AHS, they always provide me with service extremely fast 

Business response:

Hi Demetrick, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Rufus's profile image
Rufus 
a year ago

VERY HELPFUL FAST AND EFFICIENT AND HELPFUL AND VERY PROFESSIONAL 

Business response:

Hi Rufus, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Arun's profile image
Arun 
a year ago

Overall very happy with the service they provide. Not very happy with significant increase in monthly premiums in the last year or so . 

Business response:

Hi Arun, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Richard Ruhl's profile image
Richard Ruhl 
a year ago

Prompt response and courteous service!!! 

Business response:

Hi Richard, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Louis's profile image
Louis 
a year ago

They do the guesswork of finding a contractor in a very timely manner. 

Business response:

Hi Louis, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Shirley's profile image
Shirley 
a year ago

Took too long for my unit to be fixed only to find out it will need to replaced and there will be a large out of pocket to replace. 

Business response:

Hi Shirley, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,306 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.