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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,553 reviews
Nancy's profile image
10 months ago

I have had to use my American Home Shield a few times this year. There are always on top of things. I am very pleased with their service and I would recommend them to anyone. 

Business response:

Dar Nancy, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Steve & Tammy Laack's profile image
Steve & Tammy Laack 
10 months ago

I like that our large claims have been paid, except one, which cost justified the monthly payments. 

Business response:

Dear Steve, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Clifton's profile image
10 months ago

I like that they are prompt in assisting and assigning the best top pros. They are also great at repairing or replacing appliances and systems in our home. 

Business response:

Hi Clifton, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Greg Nabors's profile image
Greg Nabors 
10 months ago

Thus far AHS has successfully fulfilled their contract agreement during service claims I’ve had to make. Their continued commitment to doing so in the future is what I fully expect. 

Business response:

Hi Greg, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Sharon's profile image
10 months ago

Love my new havc Works great. Don’t know what I would have done with out insurance 

Business response:

Hi Sharon, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Brad Moore's profile image
Brad Moore 
10 months ago

I like tge quick response and repair. Don't like that your still out your deposit when the work ends up not being covered 

Business response:

Hi Brad, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

VG Steele's profile image
VG Steele 
10 months ago

I appreciated the time and attention given by BestCare to resolve my air conditioning issue. 

Business response:

Hi VG, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Michael's profile image
10 months ago

My payment went up without notice. I didn't like that the Frint Door upgrade process was anything but transparent. In the past, contractors have been shoddy (not the recent one) and arrogant. 

Business response:

Hi Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Jacquette Johnson's profile image
Jacquette Johnson 
10 months ago

The Customer Service was Priceless! To have our appointment scheduled within a minutes and the Tech to give the honest recommendation was also Priceless! 

Business response:

Dear Jacquette, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,553 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.