American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,928 reviews
Shavar's profile image
Shavar 
a year ago

I don't know if they have to give different companies however, I wish they would keep using or ask if we have a preference. 

Business response:

Thanks Shavar. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Diane's profile image
Diane 
a year ago

I have to say they have been good to me. I just replaced my HVAC system through their program Frontdoor Pro ----Program. Everything from start to finish went very smoothly and such kind people throughout the process. 

Business response:

Diane, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

John's profile image
John 
a year ago

I like professional people & fast response 

Business response:

Hi John, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Rav's profile image
Rav 
a year ago

Prompt and excellent customer service and assistance! 

Business response:

Hi Rav, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Sheryl's profile image
Sheryl 
a year ago

We love having a reputable company that we can rely on when something goes awry out of nowhere. Sink clogs, appliance repair, electrical problems, call AHS and get fast and professional service. 

Business response:

Thanks, Sheryl. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Heather Garraway's profile image
Heather Garraway 
a year ago

Jessica, the AHS respresentative was professional, thorough, empathetic, patient, and polite throughout the phone conversation. 

Business response:

Hi Heather, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Joan's profile image
Joan 
a year ago

There was a very quick response when my air conditioning stopped working.I called American Home Shield and they sent a service man that day. It was up and running early the next morning. 

Business response:

Hi Joan, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Randy Weeda's profile image
Randy Weeda 
a year ago

Decided to accept HVAC up grade program. Contractor submitted request and found out later AHS didn't push it through. Then was told in email that if I was charged for the new sst 

Business response:

HI Randy, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Santana's profile image
Santana 
a year ago

Sometime the companies they contract to do the work are less than professional. 

Business response:

Hi Santana, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,928 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.