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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,171 reviews
Denise's profile image
a year ago

The first plumbing appt did not resolve issue but the company returned 3 weeks later & new parts in tank resolved the problem. 

barry bloomfield's profile image
barry bloomfield 
a year ago

Great Service So Happy how quickly it was done 

Lillian's profile image
a year ago

Like that I can get problems taken care of at a better then full cost price. Dislike that I can not speak to someone on mainland USA. Also on occasion have found that the workers are not from a first rated company. We seem to pay more and more but do not seem to get top quality help. 

Kashmiri Hindu's profile image
Kashmiri Hindu 
a year ago

Like: The provider was assigned quickly on my work and follow-up on what s/he needs to do was also arranged quickly Not Like: 1. The provider told me that I needed to pay out of pocket to cut the wall area where the pipe was leaking and also to cut and install the PTrap. Basically, it was charge to access the area. I am not sure why I should pay that out of pocket. If a pipe is leaking and that is covered, then wherever the leak is that should be covered. 2. I was told he would replace the pipe and then I am not sure if he w... read more

Hope R. Sinclair's profile image
Hope R. Sinclair 
a year ago

Too expensive and not everything is fixed in a timely manner nor do they always agree to fix items 

Roger Chase's profile image
Roger Chase 
a year ago

Overall experience to include the service tech was excellent. 

Melissa Hudson's profile image
Melissa Hudson 
a year ago

Great service. Mr N was very knowledgeable and courteous. My fridge is doing great. 

Jef W's profile image
a year ago

I am disappointed that AHS is allowing the plumbing contractor to add excessive costs to the replacement of my water heater. $765 in my costs including up charges on city permit and $90 for foam insulation. This is a $1.78 foam piece that can be cut and installed in less than 2-3 minutes. Overall I like AHS but would like that AHS works on behalf of their customers to control the pricing of a repair like this. AHS has the line prices. Customers are held hostage when in need of hot water for washing and cleaning. 

Timothy's profile image
a year ago

Easy to deal with and they handled my claim professionally and thoroughly 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,171 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.