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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sometimes it's smooth and seamless process. Sometimes it's like pulling teeth to get anything done
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I’m about 50% happy with the service people you’ve sent and 50% unhappy. There should be an option to choose service people who have shown on time and done a good job again instead of having random people show up.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield continues to lose good contacting companies.
Helped with garbage disposal..great plumber..UNFORTUNATELY for me not such a good out come with air
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
This company has helped me feel supported in buying this home with the reassurance that I will have maintenance services if/when there's a need for it.
Business response:
Hi Lorna, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
THe contractors were on time, professional and quite knowledgeable of their job
Business response:
We're glad to hear your experience went well.
I decided to purchase a home warranty because my home was approaching 10 years of age and the HAVC systems and water heater were reaching the end of their useful lives. I Googled "Best Home Warranty" programs in the Valley (Phoenix/Scottsdale) and AHS was very highly rated. Coupling that with their then current offer of the 1st year at a reduced premium and I signed up. Roughly 30 days after the warranty went into effect, one of my furnaces stopped responding to calls for heat. I called the 800 number, answered a few questio... read more
Business response:
David, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Hard to get to a real live human being to whom to speak.
Not thrilled with how long I have to wait to get my dishwasher replaced. It’s been over a month. Definitely not thrilled. Other service claims have been corrected quicker so I’m pleased about those.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,099 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.