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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was easy to submit my request, status updates were timely and relevant. All in all an easy experience
Business response:
Hi Brian, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I'm still waiting for Affordable Appliance Repair to replace the part they diagnosed as broken. American Home Shield told me that they approved the ice maker repair and part on the LG and no one has gotten back to me!
Business response:
Hi Jodie, I hate to hear about the issues that you have experienced with American Home Shield. I would be glad to speak with you about your experience.
The response is timely. Easy access to request service. Their technician are experienced.
Business response:
Hi Citania, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Every time I had a service call they delivered with professional service.
Business response:
We're glad to hear your experience went well.
I like the feeling of having most of my appliances and other things (water pipes, etc) covered so that a repair does not 'break the bank". This is important for those of us who are retired and living on a fixed income.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
My experience with my air conditioning was stellar. The experience with my fridge has been completely sub par
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
They got someone out and reliably took care of the problem
Business response:
Thanks for sharing your positive feedback.
Customer service and technician were very professional
Business response:
Your feedback is greatly appreciated.
They Are very Serious , confidential , fast and comprehensive !
Business response:
Your feedback is greatly appreciated.
American Home Shield has a 4.8 star rating with 96,099 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.