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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most always get prompt help, problems solved. Some issues take longer but we are always served well
Business response:
Hi Michael & Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Extremely good Very Professional Response very prompt
Business response:
Hi Minnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have used American Home Shield several times this year and have been very happy with the service and technicians that have been sent
Business response:
Hi Sergio, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Good service, in a timely manor. Contractor was good
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Some of the contractors that I've been sent to my home have been less than professional. This company works well in major cities but I would not use AHS in any small towns or areas where you are not within at least 30 miles of a major city. They tend to hire the lowest bidding contractor and it shows in the work that they provide.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Responsive, quick, their contractors generally know their specialties and are very professional
Business response:
Hi Charlie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Really easy with recent electrical issue
Business response:
Thanks for sharing your positive feedback.
I have had some service companies come out that seemed knowledgeable and competent. But I do not have confidence that AHS is vetting the service companies very well. I had one company assigned to fix our HVAC, and it dragged out for MONTHS and MONTHS. That company not only did NOT actually fix the problem, but they made multiple mistakes that would have caused a lot of damage if another company hadn't found and fixed them. In the end it just cost us money and no actual resolution. And when I did try to locate a contact for A... read more
The vendor was very good. The customer service reps do not always complete the tasks they say they will (ie correcting the address on my account).
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,037 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.