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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thorough intake of information, along with video, and quick scheduling.
Business response:
Hi R, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Since I moved out in the country its been hard to get help when needed. The last time went well but there's been a few times it took too long to get the job done.i had to find my own company to come out last December when furnace broke down. Customer Service with people in different countries is not something I expect from a company called American Home Shield . Also having to make several calls to keep my order in motion does not make me happy. The company's that have come to my house for the repair needed have been profess... read more
The service was good, but the reps I've spoken with have not been stellar
The promptness! They respond to claims and I’ve never been denied
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
They provide prompt professional service
Business response:
Hi Jerry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Refrigerator broke down. Within a week someone had evaluated the problem, ordered parts, installed them and had the refrigerator up and running. Very easy online process.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
American Home Shield always communicate regarding your claims. They make sure you are satisfied with the recommended third-party vendor’s service.
Business response:
Hi Letroy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
They were friendly and fast and on time their technicians were quite knowledgeable with the problem
Business response:
Hi Vivian, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Customer service Representatives and Technicians have all been polite, courtes, and respectful of my time and home and I am truly grateful to have receive that high level of quality service.
Business response:
Hi Lisa, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,902 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.