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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,037 reviews
Jacquelyne Faye Jackson's profile image
Jacquelyne Faye Jackson 
2 years ago

AHS is an excellent warranty service provider. This is my second contract. I had one for a prior condominium I owned and, so far, I've been very pleased with the service provided. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Deborah D Robinson's profile image
Deborah D Robinson 
2 years ago

The service was excellent and the response time was good. 

Business response:

Hi Deborah, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Steven Carlson's profile image
Steven Carlson 
2 years ago

They are very responsive to service request and have an excellent level of coverage 

Business response:

Hi Steven, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

sadie givens's profile image
sadie givens 
2 years ago

They did not delay the service, they responded right away 

Business response:

Hi Sadie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Leon Bordenave's profile image
Leon Bordenave 
2 years ago

AHS definetly performs as advertised. When a covered item malfuctioned it was promptly repaired or in some cases replaced. In my two recent heat pump issues the system was repaired with four hours of placing a service order online. Choosing AHS fifteen years ago was one of the best decisions I ever made 

Business response:

Hi Leon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Karen Locasto's profile image
Karen Locasto 
2 years ago

Our A/C stopped blowing cold air in the middle of a heat wave. Within 2 days they had a company come check our air conditioner. Within 15 minutes they found the problem and replaced the broken part. So, so happy with the service. 

Business response:

We're glad to hear your experience went well. 

Lillian Allen's profile image
Lillian Allen 
2 years ago

I really liked the service. Ramsey air cond. knew what he was doing. 

Business response:

Thanks for letting us know everything is working out for you! 

Brian Himes's profile image
Brian Himes 
2 years ago

Was easy to submit my request, status updates were timely and relevant. All in all an easy experience 

Business response:

Hi Brian, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Jodie T. Allen Jr.'s profile image
Jodie T. Allen Jr. 
2 years ago

I'm still waiting for Affordable Appliance Repair to replace the part they diagnosed as broken. American Home Shield told me that they approved the ice maker repair and part on the LG and no one has gotten back to me! 

Business response:

Hi Jodie, I hate to hear about the issues that you have experienced with American Home Shield. I would be glad to speak with you about your experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,037 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.