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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called for assistance. A technician was assigned and came in a timely manner. My heat pump was up and running in no time.
Business response:
Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I like the professionalism of the customer service representative and the technicians
Business response:
Hi Chandra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
We bought a home in May and my sister suggested getting American Home Shield for our home warranty provider. I was told some really bad things about another company who didn’t cover my daughter in law’s family a/c or dishwasher, so I was a little weary. We started having having trouble with our A/C in August, but American Home Shield covered it! Just recently, our refrigerator went out, not only did we have a tech out within a few days, but also got a replacement for our refrigerator within 2 weeks! I am so glad we decided t... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Although it took several weeks to have my appliance replaced, it wasn't due to anything AHS did. The contractor was overwhelmed with work.
Business response:
We're glad to hear your experience went well.
Service was easy to schedule, had to order part and return which was expected. Repair Tech was very knowledgeable and friendly. The only thing that gripes me a little is that we have to pay 75 dollars to schedule the service call along with my monthly 59 dollars a month insurance payment.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Outstanding service. Quick response and service agents are reliable and knowledgeable
Business response:
Hi Sonia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Some of the companies that are referred for service do not have good reputations.
Business response:
Your feedback is greatly appreciated.
I received notice AHS is evaluating my claim and my coverage. It’s not covering my claim. What’s up with that?
Business response:
Debra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Able to help get a reliable service member for me
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,100 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.