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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS has been there for me no matter what, or when I have a problem.
Business response:
Deborah, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
The coverage is low when it came to covering AC coolant. Apart from that, service and responsiveness is good.
Business response:
Dear Richard, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Easy to submit a claim and get a response from the tech. The coverage gives me peace of mind.
Business response:
Stephanie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
professional workers; quick response time
Business response:
Andrea, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
One improvement it took two weeks for the service to occur. When I called to see if there was another vendor who could come out sooner I was told I’d have to cancel my appt and “take a chance”. I had to throw away all the food in my refrigerator because I couldn’t get an emergency appointment.
Business response:
Hi Lydia, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
Some times it takes several call to AHS to have a claim completed...other times it works like a charm.......but hearing stories from friends/relatives about different home warranty companies, it seems AHS is better than others for home warranty
Business response:
Dear Wallace, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Easy to book service. Good contracters.
Business response:
Dear Sue, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Great support and response. No hassles and straight to the point in seeking to resolve my situation. Professionalism great.
Business response:
Lamont, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The service is great and technician is good
Business response:
Dear Rui, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,708 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.