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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,701 reviews
Howard's profile image
a year ago

Prompt response and choice of service provider 

Business response:

Howard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Steven's profile image
a year ago

I had AHS for 10 to 15 years. Their service was always great. Several years ago I switched to another home warranty company in order to save a few dollars. It took about six months to find out what a huge mistake that was. After virtually no service from the new company I couldn’t wait to get back to AHS. I was welcomed back with open arms. I just recently had my first service call since coming back. It was handled in the same efficient way they handled things in the past. I will be an AHS customer for life. As all three of ... read more

Business response:

Dear Steven, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Debra's profile image
a year ago

I haven't had my dryer repair finished yet. The service tech has been to my house four times so far with a 5th appointment set up for next week. Needed to get another part. My dryer hasn't worked for a month. I can review better when service is complete. thank you! 

Business response:

Debra, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Kim's profile image
a year ago

I was able to call and get a repair quick 

Business response:

Dear Kim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Jonathan Savage's profile image
Jonathan Savage 
a year ago

The ease of calling as well as the quality of the contractors 

Business response:

Dear Johnathan, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Christopher's profile image
Christopher 
a year ago

Very quick response when the service request was placed. 

Business response:

Dear Christopher, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Stephen Daniels (Steve)'s profile image
Stephen Daniels (Steve) 
a year ago

Shortly after starting with AHS, we had the microwave oven go out. Arranging the repair was easy any the repair work was completed in a timely manner. 

Business response:

Stephen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Joy's profile image
a year ago

Many years ago I had an AHS warranty and filed 1 claim. The tech came out, I paid my $75 fee and the tech fixed my dryer. No issues whatsoever. I will be purchasing an AHS warranty again next March when my current horrible warranty has expired. 

Business response:

Joy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Tricia Messner's profile image
Tricia Messner 
a year ago

Bill was friendly, polite, very thorough, and upfront about my roof. He took photos and explained everything to me. He went above and beyond to help me. Highly recommend him!!! 

Business response:

Dear Tricia, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,701 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.