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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,930 reviews
Rufus's profile image
Rufus 
a year ago

VERY HELPFUL FAST AND EFFICIENT AND HELPFUL AND VERY PROFESSIONAL 

Business response:

Hi Rufus, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Arun's profile image
Arun 
a year ago

Overall very happy with the service they provide. Not very happy with significant increase in monthly premiums in the last year or so . 

Business response:

Hi Arun, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Richard Ruhl's profile image
Richard Ruhl 
a year ago

Prompt response and courteous service!!! 

Business response:

Hi Richard, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Louis's profile image
Louis 
a year ago

They do the guesswork of finding a contractor in a very timely manner. 

Business response:

Hi Louis, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Shirley's profile image
Shirley 
a year ago

Took too long for my unit to be fixed only to find out it will need to replaced and there will be a large out of pocket to replace. 

Business response:

Hi Shirley, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

S.H.'s profile image
S.H. 
a year ago

It used to feel more worth it when the yearly fee and the service fee were lower but as prices have increased the value feels less balanced. They often also send out subpar contractors that do temporary fixes and not high quality work. 

Business response:

Dear S.H., I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Richard's profile image
Richard 
a year ago

Had AHS for 28 yrs. Always very satisfied with the contractors. Moving from CA to OK some are not reputable contractors. Pool guy was paid his fee but he didn’t do the job and didn’t submit a report. I cannot get a refund until they get theirs (AHS). They shouldn’t pay until they get a report and confirm job was done. 

Business response:

Hi Richard, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Milton's profile image
Milton 
a year ago

Great company and service glad to have you 

Business response:

Hi Milton, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Brendan's profile image
Brendan 
a year ago

While AHS has save me thousands in repairs to my hvac system, I'd have liked my hvac replaced with a new one. 

Business response:

Hi Brendan, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,930 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.