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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like how the folks on the phone work to help when possible.
Business response:
Hi Linda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I believe the problem is on Lowes’s end, the problem is getting the item located in the ware house having it pulled processed for p/u and then finding A local company to do the pick up and installation. I would do it myself but it would jeopardize any further AHS involvement and I’m having some health issues. Help on your end could expedite. My last interaction with AHS went smoothly, I thought the problem resolved, Apparently not! Please help, it’s been months. I possible gave an overall “5” rating to to one of your special... read more
Business response:
Hi John, We appreciate your feedback and hope your AHS experience continues to improve!
I have been with Home Shield for several years and I am very impressed with their service updates. I am very pleased with how they handled my claims a couple of weeks ago.
Business response:
Hi Emma, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Thanks for your help. Your support and understanding customer needed help ASAP
Business response:
Hi Ghassan, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Did not take long at all for the contractor to call. He was very knowledgeable and kind!
Business response:
Hi Patricia, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
We have had AHS for over 12 years. They are a complicated company to work with. We have issues every time we submit a claim, but most of the time everything works out…it just takes an extended amount of time to get to that finish line.
Business response:
Hi Charles, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
The initial payment of 131$ with the sales tax is too high
Business response:
Hi Kris, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely,
Prompt response to issue. Continually followed up to ensure the issue was fixed timely.
Business response:
Hi Lisa, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
AHS is really a great company. They are there when you need them. Quick response and takes care of your qualified needs!
Business response:
Hi Romeo, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,929 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.