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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,153 reviews
Clifton's profile image
Clifton 
a year ago

I like that they are prompt in assisting and assigning the best top pros. They are also great at repairing or replacing appliances and systems in our home. 

Business response:

Hi Clifton, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Greg Nabors's profile image
Greg Nabors 
a year ago

Thus far AHS has successfully fulfilled their contract agreement during service claims I’ve had to make. Their continued commitment to doing so in the future is what I fully expect. 

Business response:

Hi Greg, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Sharon's profile image
Sharon 
a year ago

Love my new havc Works great. Don’t know what I would have done with out insurance 

Business response:

Hi Sharon, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Brad Moore's profile image
Brad Moore 
a year ago

I like tge quick response and repair. Don't like that your still out your deposit when the work ends up not being covered 

Business response:

Hi Brad, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

VG Steele's profile image
VG Steele 
a year ago

I appreciated the time and attention given by BestCare to resolve my air conditioning issue. 

Business response:

Hi VG, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Michael's profile image
Michael 
a year ago

My payment went up without notice. I didn't like that the Frint Door upgrade process was anything but transparent. In the past, contractors have been shoddy (not the recent one) and arrogant. 

Business response:

Hi Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Jacquette Johnson's profile image
Jacquette Johnson 
a year ago

The Customer Service was Priceless! To have our appointment scheduled within a minutes and the Tech to give the honest recommendation was also Priceless! 

Business response:

Dear Jacquette, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Ashley Parkinson's profile image
Ashley Parkinson 
a year ago

It's on the verge of being too expensive. Not only do you have a monthly fee, you have to pay for the contractor visit. 

Business response:

Hi Ashley, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Dee Rob's profile image
Dee Rob 
a year ago

Thanks for the fast response in fixing my AC unit. I was ok but the wife gets angry in the heat lol 

Business response:

Hi Dee, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,153 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.