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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,774 reviews
Brent Talbert's profile image
Brent Talbert 
a year ago

I have had a warrently with American Hone Shoeld for 15 years. Every year it has more that paid for itself. Well worth the money. Easy to deal with. GREAT COMPANY!! 

Business response:

Brent, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Johnnie Highsmith's profile image
Johnnie Highsmith 
a year ago

American Home Shield website is easy to use. AHS has a service company contact me with 1 - 2 business days. Customer service is good. The service companies sent out to my home have been great. 

Business response:

Johnnie Highsmith, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Edward Nash III's profile image
Edward Nash III 
a year ago

3D Hoover Services, LLC had to come to my house twice to repair my plumbing issues. I still have one plumbing issue open that has not to be addressed. They were supposed to be submitting an authorization request to AHS for review. I still have not heard from them or AHS about my open plumbing issue. 

Business response:

Edward, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. 

Donald Distance's profile image
Donald Distance 
a year ago

Good customer service and quality work! Contractors are professional & courteous!! 

Business response:

Donald, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Linda's profile image
a year ago

I liked the ease of not having to fine help and the speed of getting things fixed 

Business response:

Linda, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Angel Pagan's profile image
Angel Pagan 
a year ago

Excellent services. The technician was very professional. 

Business response:

Dear Angel, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Jill Laing's profile image
Jill Laing 
a year ago

The service call is a bit pricey, but they paid 100% of repairs/replacements. I had to pay for earthquake straps to bring my water heater to code. That part was not covered, but they replaced the water heater. They also chose good companies. 

Business response:

Jill, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Maria's profile image
a year ago

When requested a service they were prompt to send someone out. 

Business response:

Maria, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

rj spivey's profile image
rj spivey 
a year ago

I was happy with everything up until now. Made a service request for my a/c unit last week and haven't heard from anyone yet. Takes forever to talk to some one about it when I call but the deductible sure did get pulled out my account fast and I haven't even had any service done 

Business response:

Dear RJ, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,774 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.