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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Both claims that I've filed have been promptly actioned.
Business response:
Hi Joyce, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
Business response:
Hi William, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
I have been a customer for almost 20 years. We love AHS!
Business response:
Hi Paige, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely,
We have had AHS for more than 30 years, for 5 different homes and I have yet to have a situation that they did not resolve by repair or replacement. We have had repairs and replacements for plumbing , electric, air conditioners, furnaces, stove, garage door opener, pool pump, sump pump, water heater, garbage disposal, and microwave oven. We have had an outstanding relationship with AHS since 1994 and I plan to continue that relationship until I an no longer a home owner.
Business response:
Hi James, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Great service, quick access to technicians. I have been assigned some non certified companies for the appliances that needed service. They took much longer than expected to diagnose and source the correct parts.
Business response:
Hi Keith, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
We have had a home warranty with American Home Shield for over a decade. The majority of our experience has been very good until our most recent claim experience. The rep. assigned to repair our washer was extremely late, caused additional damage, and didn't complete the repair. The AHS rep promised either a Senior rep. from that company would come correct all issues or assign it to another company. Neither happened. The same rep. returned and stated nothing further could/would be done. Secondly, we bought a 4 year new home/... read more
Business response:
Hi Jeanine, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah
I don't like that my monthly rate keeps increasing.
Business response:
Hi Sean, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
I am giving AHS a 3 and not a 0 ONLY because my latest experience was actually great. If the next one is equally as good I will take another survey and raise my rating. Unfortunately, up until then, for the past 3 years I have been very patient with AHS even though there was only one HVAC company available to me and they were absolutely horrible. He ripped me off and never did actually come back and do what he said he would do. Fire & Ice Heating & AC are the worst. As a former Realtor who offered the AHS warranty to my clie... read more
Business response:
Hi Stacey, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah
Prompt professional convenient thorough inexpensive peace of mind
Business response:
Hi Paula, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,930 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.