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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Phone service has gotten much better, but the service people who respond can't fix anything and break more things. We tried to have 2 refrigerators fixed that took over 3 months and 3 different service companies. Finally, we got some help and one was fixed, but broke again. The 2nd one the service company broke 2 pieces of the refrigerator and now the icemaker doesn't work.
Business response:
Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.
I like that AHS contacts the techs immediately to come to your home. And if the job is not completed the first time they will send them back out.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
For ease of use and price. The contracted companies are prompt and professional.
Business response:
Hi Ricky, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Easy to make requests online and assigned companies are professional and on time.
Business response:
Hi Pamela, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Great Service. Great Response. Tech came out on Wed, identified problem, ordered part and Washer repaired on Sat.
Business response:
We're glad to hear your experience went well.
For our last issue we had a broken central air conditioner. It was late so I went on line and easily reported the problem. A wonderful service man, Jose, came out to our home the next day. He checked our freon levels and then quickly identified the issue, had the part on his truck and was on his way in a half hour. I could not have asked for more.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
The representative who handled my case resolved my issue immediay
Business response:
Thanks for sharing your positive feedback.
Because whenever I have an issue American Home Shield always come through in a timely manner
Business response:
Hi Rick, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
I know when i call AHS I'm getting a professional who knows what they are doing.
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,115 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.