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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,531 reviews
Dephany Parks's profile image
Dephany Parks 
2 years ago

I feel AHS uses the cheapest contractors they can find. I have to pay another $100 for service when the first service the company sent can't properly diagnose the problem 

Business response:

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

GENIA's profile image
2 years ago

I like that someone is sent out to assist don’t like that I’m only able to pay for one appliance that needs assistance 

Business response:

Genia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Richard Perino's profile image
Richard Perino 
2 years ago

The come pared the replacement double with single ovens not a far price comparison for a replacement ovens, looks like In got taken advantage of! 

JANE's profile image
2 years ago

AHS is way overpriced and their coverage has shrunk. So often what is wrong with an appliance isn’t covered. There was a substantial increase with this latest contract and I’m paying almost $80 per month, which is outrageous. The service techs are always nice and helpful and knowledgeable, but sometimes they don’t come very quickly. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Dennis Olivares's profile image
Dennis Olivares 
2 years ago

It's been good so far. I have utililzed it for fixing my a/c and water heater. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

JON THORPE's profile image
JON THORPE 
2 years ago

They work very hard to facilitate the repairs needed according to my contract. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Victoria Heller's profile image
Victoria Heller 
2 years ago

Prompt and deliver. They seem to be courteous on the phone 

Business response:

Hi Victoria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Pearl Robbs's profile image
Pearl Robbs 
2 years ago

They cover what they said they would and the repairmen they send out were able to fix the problem. 

Business response:

We're glad to hear your experience went well. 

Mona Phelps's profile image
Mona Phelps 
2 years ago

Work done as stated in a timely manner, worker was professional! 

Business response:

Hi Mona, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,531 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.