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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,776 reviews
Sathyan Venkatrathinam's profile image
Sathyan Venkatrathinam 
a year ago

My kitchen vent motor stopped working. AHS assigned a local contractor. He assessed the problem and sought an approval for replacement. AHS approved for a total unit replacement. I had an amazing experience , all my service handled online 

Business response:

Dear Sathyan, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Lakemia Champagne's profile image
Lakemia Champagne 
a year ago

They put my work orders in quickly. I just think they should cover more with air conditioning units. 

Business response:

Lakemia, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide. 

Vickie's profile image
a year ago

AHS is very simple use, and so convenient. I always get very polite and service people and my issues are always rectified. 

Business response:

Dear Vickie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Mehran Golchehreh's profile image
Mehran Golchehreh 
a year ago

The service from AHS was exceptional and timely. I highly recommend the AHS for insurance purposes and the H.A. R. Appliances. The Technician was very prompt, knowledgeable, competent and was able to diagnose the problem by video visit to order and bring the right parts to fix the washer in the first try. 

Business response:

Mehran, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Catherine's profile image
Catherine 
a year ago

They responded quickly and professionally 

Business response:

Catherine, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Kathleen Conyers's profile image
Kathleen Conyers 
a year ago

This company responds quickly to requests for service. 

Business response:

Dear Kathleen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Hector's profile image
a year ago

The technician said that it needs approval from your end before he can do his work. I was really expecting that my leaking faucet that's leaking can be fixed that day the tech was here but he said needs Approval AHS. 

Business response:

Dear Hector, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Christina's profile image
Christina 
a year ago

Life savers!! We love this company, this program, and every service provider has been simply amazing! Money well spent! Thank you AHS!! Christyand John 

Business response:

Dear Christina, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Hein's profile image
a year ago

I have had AHS since 2014. Good coverage and consistently fast response time upon requesting services. 

Business response:

Hein, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,776 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.