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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,690 reviews
Rosalind R.'s profile image
4 years ago

This was my first major appliance that I've had replaced. I was a little hesitant, as a friend of mind just had a bad experience having her hot water tank replaced (diff home warranty). I went online, put in a request, Plumber came out, surveyed my tank and area, ordered me a new tank, it took a week, they came back and install it & i had hot water again. Very satisfied with the process. Now my friend has signed up with AHS! 

Jay B.'s profile image
4 years ago

They handle my request quickly and professionally. I was pleased with my service technician. He was friendly,courteous,professional and explained to me how to relight my pilot in case it ever goes out. 

Fred Dobard J.'s profile image
4 years ago

Usually quick response to my service request. Slow on credit for service cancelled. I have one that has not been credited since cancelled service could be a faster turnaround and I will probably have to call to get action low before 10/13/2020 

Ken H.'s profile image
4 years ago

American Home Shield was quick to respond to my request. They made sure that the process went without a hitch with **************************. Now, that the control board needed to replaced, I look forward to a warm household this winter season. Thanks American Home Shield! 

Grace S.'s profile image
4 years ago

I was able to get my fridge fixed for only $100. When it was still acting up they sent them back out without charging me a dime. Love this company, real life saver 

Willard V.'s profile image
4 years ago

I didn't expect much, but AHS really came through and repaired the heating system and replaced the water heater in our new-to-us home. The claims were processed almost instantly and the repairman was here the next day. Very, very pleased 

Sue W.'s profile image
4 years ago

We had two major issues within 10 days. First, our hot water heater, and next our refrigerator. In both cases, the contact with AHS was kind and professional, and the service was prompt with our local providers. We are totally satisfied with the excellent service provided. 

Gary's profile image
4 years ago

As a long term user of Home Warranties, with several companies, know what you are buying as the devil is in the details on what is covered. AHS is the best I've experienced in the industry, easy to file a claim, quick to assign someone, reasonably fast to visit and make repairs. While all home warranty companies will focus on lowest cost to get something working again, AHS has done full replacement when appropriate. I continue to renew with them year after year. 

RICK L.'s profile image
4 years ago

I was very satisfied with my experience using AHS . My AC unit failed late Thursday afternoon I sent an email to AHS about my issue , and within 20 minutes I received a call from AC Contractor asking me about my problems . They came out Friday am and fixed my unit , and tech told me what to look for during these hot summers in Houston Texas. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,690 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.