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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,829 reviews
Dennis Ryker's profile image
Dennis Ryker 
a year ago

Ease of reporting a problem. Scheduling appointments with reputable repair facilities. 

Business response:

Dennis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Kami McManus's profile image
Kami McManus 
a year ago

Service was ok, but l can't shop plans on their website or change it without having to call. I want to LOOK before I do anything. 

Business response:

Dear Kami, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Bernice's profile image
Bernice 
a year ago

All of the Job were completed! I wouldn’t be able to get repairs done without American home shield. 

Business response:

Bernice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Sue's profile image
Sue 
a year ago

Quick and Professional Service. The service providers have been EXCELLENT!! Thank you! 

Business response:

Sue, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Johnnie's profile image
Johnnie 
a year ago

Had to replace an air conditioner coil in the last month. It cost me $2700 with coverage from AHS. The average price for a coil replacement is less than I paid in the open market. Hidden cost for permitting, new plenum (to bring unit to code, and Freon replacement. 

Business response:

Johnnie, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Lysander's profile image
Lysander 
a year ago

A new customer of American Home Shield. Service has been stress free, expedient and very professional. 

Business response:

Dear Lysander, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

John's profile image
John 
a year ago

Adequate responses to problems/issues I've reported. 

Business response:

Dear John, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Kim Alles's profile image
Kim Alles 
a year ago

The time it takes to get something repaired is too long. 

Business response:

Kim, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Molly Collett's profile image
Molly Collett 
a year ago

For the most part, response time is exceptional 

Business response:

Molly, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,829 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.