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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,115 reviews
Rafael Valles's profile image
Rafael Valles 
2 years ago

I receive quick responses to my service requests. The team is attentive to providing customer care and quickly addressing issues. 

Business response:

Hi Rafael, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

NANCY's profile image
NANCY 
2 years ago

Although they are very helpful, patient and knowledgeable, it is often very difficult to understand the representatives. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Adewonu's profile image
Adewonu 
2 years ago

Need better contractors or more availability 

Business response:

Thanks for sharing. We are working daily to improve the overall customer experience. 

Daniel Bradford's profile image
Daniel Bradford 
2 years ago

They always make sure you're satisfied and getting the right company that will do the job correctly 

Business response:

Hi Daniel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Susan Vick's profile image
Susan Vick 
2 years ago

I have used them a 3 times and they were very prompt and everything smoothly and my issues were resolved to my satisfaction. 

Business response:

Thanks for sharing your positive feedback. 

Suzanna Deane's profile image
Suzanna Deane 
2 years ago

American Home Shield quickly responded to my request. To pay $100 for an outlet that was tripping is ridiculous. 

Business response:

Your feedback is greatly appreciated. 

MARCUS's profile image
MARCUS 
2 years ago

Customer service played an important role 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Vickie Gray's profile image
Vickie Gray 
2 years ago

I ended up having to pay for everything .. 

Kristin Hrabe's profile image
Kristin Hrabe 
2 years ago

I have an issue with the plumber sent to me and am having a hard time getting it resolved. Meanwhile my leaking pipe is not fixed. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall customer experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,115 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.