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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield sent us Reliable Mechanical and everything went well. Mike, the technician, was very professional and answered our questions. He did a lot better than the guys that came in the summer or spring for air condition. So, I was pleased this time. He had a mask on and he used a sanitizer. We were all cautious because we had our mask on too. AHS is okay but maybe we could have more than one choice. I don't know exactly how they select the people to do their service but prior to Mechanical coming out, they had s... read more
Putting in a claim with Home Shield has been easy. The tech from H & C Electric recently came over, had on a mask, figured out what the problem was and fixed it. The issue had something to do with the socket and he resolved it. Everything was fine. It's nice to be able to call someone to get somebody to come and fix it than having a hard time find somebody to fix your issues. And since I’ve been here, I've only had two major issues. I called someone and they looked into it.
American Home Shield has been very accommodating. We requested All Clear Plumbing because AHS sent them out initially when we first moved in. When we submitted our recent claim, All Clear didn't show up. We quickly called American Home Shield to see if we could request All Clear because we had such a favorable experience before, and they were very quick to accommodate that. We're very appreciative. All Clear Plumbing came out and they were fantastic. They were by far superior all the way around. We were very impressed. They ... read more
The main drain lines for my AC were clogged up. So, water started to fill up the pan. The pan lines clogged up, and then water overflowed the pans. American Home Shield sent a tech out and he unclogged the drain lines. He was fast, very efficient and quite professional. The whole thing was over in 15 minutes.
Everything has been fine with American Home Shield. I just moved into a new condo and my realtor suggested I get someone to rekey the place to make sure I have the only set as opposed to someone else who maybe rented it in the past. LT Lock & Key came out there and rekeyed it for me. It only took about half an hour and that was it. It was good. The guy was nice and efficient.
American Home Shield has been great. The contractor was great too. He was on time and got the work done. He was polite and kind. He thought it was gonna take a long time to get the part in and it didn't at all. He called me right away and said it was in and got it installed. The dishwasher is working great now. It was fixed and that was huge.
The online submission for my dryer claim was pretty seamless. The contractor had to come and see the appliance and then he had to come back about a week later to install the parts. There have been no issues since then. This is the third time I've used American Home Shield and everything has gone well every time.
We had a hot water heater problem and I had to have two different technicians. I had one technician that came out twice and then after the second visit, I still wasn't satisfied with his work. I requested a second one, and the second one that came out was by the name of Jeremy and he was very knowledgeable and knew exactly what he's doing. I know this because I have an extensive electrical background, so I know what he was doing and how he was doing it. I had a very good service with him. He got everything and we haven't had... read more
When fill up with water, the washing machine would not drain or retch. My wife went online and set up an appointment. GE Appliances came out and the technician was great. He was nice and polite. Everything went good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,690 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.