This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love this company, whenever something goes and I report the issue they jump right on it and in a matter of less then a week the issue has be resolved. I have recommended to all my family, friends and neighbors!
Business response:
Dear Bunny, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Business response:
Ryan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The personnel was very professional and my issue was resolved in a timely manner.
Business response:
Tony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
fairly easy process to obtain a quote and obtain a contract
Business response:
Jonathan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
My leaks were fixed fairly timely. Wish he would have re-caulked, but putting a stop to the high water bills was the goal and he met it.
Business response:
Dear Vicki, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
After calling AHS to put in a service request a service provider was immediately assigned to make the repairs to my A/C. Very quick response from that provider that I had used before.
Business response:
Michael, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
We bought our home 3yrs ago. It's an older home and trouble was expected. AHS has covered us more times than I can count over the last 3 years. This year alone, they've taken care of 4 issues. Their response time is quick and the customer service is always amazing! Their online portal is easy to navigate as well.
Business response:
Dear Stephanie, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
I’ve used AHS for several years and I have mixed feelings about their service. If you have a service need during the week it’s not bad(4.5/5) but if you need time sensitive services e.g. A/C not working on the weekend, then it’s definitely poor. Seems they do not have a lot of providers to chose from and things don’t just break mon-fri. Even when they give you authorization to find your own provider, there’s no one on the weekend to authorize said provider, so offering that option is pointless. Also, different customer servi... read more
Business response:
Dear Sue, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
where we live, there isn't a service company that is close to us, so they have to come a long distance to service us, so that takes time, but it's worth it.
Business response:
Larry, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,829 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.