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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing experience with American home shield Representatives , customer support awesome as well. More than we expected ". The technician arrived found the problem fixed the problem done". We applaud the service we wished all company would follow American's lead in service ".
Business response:
Hi Ruben, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
The repair company did a wonderful job assessing the problem and making sure that all issues are resolved.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Because they are fast and always get done on tome
Business response:
Hi Cheina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
We have had nothing but issues with getting our pool covered by AHS. However, we have had no issues getting our plumbing issues covered inside the house and they also covered our microwave and garbage disposal.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
3 Sundays ago my well stopped working at 6:30 am. I called AHS and went through the phone menu. Within 3-4 minutes I had a work order number and name of the company scheduled to fix it on Monday. I called their emergency number. I got a call back and he arrived at 8:45. He fixed it by replacing the motor box and it was fixed by 9:45. Perfect
Business response:
Your feedback is greatly appreciated.
Bad experience with ceiling fan/electrician and terrible experience with AC mechanical service provider.
I like the company for the most part. The only problem is twice they have sent me a service complete notice when the service is not complete and I’ve had to call to straighten it out because a new job is a $ 125.00. This seems to be a simple fix but once is enough gwice is too many times.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Prompt service, professional service specialists.
Business response:
Hi Tiane, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I asked for a different repairman than the one offered. He did a good job..
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,434 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.