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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,116 reviews
Bob Gu's profile image
Bob Gu 
2 years ago

So far, I am quite happy with the service from American Home Shield. Whenever I submitted the request, I always get a timely response. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Robert Pohl's profile image
Robert Pohl 
2 years ago

I did not like the first company that came out to evaluate my washer. I appealed and a second company was made available. The washer was quickly and successfully repaired. 

Business response:

Hi Robert, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

James Manuel's profile image
James Manuel 
2 years ago

i was very disappointed with the small amount paid regarding replacing my AC unit. On most other repairs, I was satisfied. Also, very disappointed on them going up over 25% on my premium 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lee Parkison's profile image
Lee Parkison 
2 years ago

Claim was easy to make and the problem with the air conditioner was remedied in less than 24 hours. 

Business response:

Thanks for sharing your positive feedback. 

Delores Mayer's profile image
Delores Mayer 
2 years ago

Didn't get my A/C fixed the last time had to pay another 100.00 to get the repair done again. 

Linda Burke's profile image
Linda Burke 
2 years ago

Because everything was fixed in a timely matter and professional manner 

Business response:

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Julie Simpson's profile image
Julie Simpson 
2 years ago

They have always been helpful & attentive 

Business response:

Hi Julie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Sue's profile image
Sue 
2 years ago

Sears repair was awesome. Have requested $ instead of replacement on dishwasher, have not heard back on status. If it happens quickly, it would change to 5 stars. 

Business response:

Hi Sue, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Gabriela Oviedo's profile image
Gabriela Oviedo 
2 years ago

Everything that needed to be fixed, has gotten fixed. 

Business response:

Hi Gabriela, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,116 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.