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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air conditioning unit was not cooling so a contractor came in to check on it. As it turns out, it was a rheostat or some sort of electrical mechanism in the HVAC system that was malfunctioning. They fixed it and did a very nice job.
American Home Shield has been fantastic. We really appreciate them and how quick they are in helping us. We've had some infrequent things, but they turn very, very quickly. We were having problems with our hot water heater. It had a leak on the plastic drain on the bottom. We also have a backflow valve out on the street and I went and did a quick test on the pressure tank that was on the top, and there was no pressure on it. There's supposed to be about an equal pressure with what you get. When I went out there, I noticed th... read more
The air conditioning unit outside kept shutting down. It turned out it needed to be cleaned and recharged and the contractor pretty much did all that. I was very satisfied with their work and timeliness.
When I first moved in, the ice maker in the refrigerator was stuck and the soap in the dishwasher was still staying in. A technician came out for both of those and found the problem, and fixed it. I haven't had a problem since. Recently, the basket in the dryer had stopped spinning. It was the belt. A Sears technician came out, was very professional, found the problem, changed the belt, and it was good. He also had his mask on and stayed his distance even though the dryer was in the garage and the garage door was open.
The toilet was leaking in the back. American Home Shield gave me notice that a plumber was coming out. Grade A plumbing came out twice. They're good and I'm satisfied with what has happened. There's still a little tiny water problem, but it's not that bad and there's nothing to worry about. American Home Shield got a horrible service. Trying to get ahold of someone is very difficult and then they make them wait until they hang up. When I called American Home Shield the first time for an issue on an outdoor electrical outlet,... read more
I'm glad I have American Home Shield. They take care of our problems. It's very easy to file a claim with them. I just call them and tell them what's wrong. They get me in touch with the person that's gonna come, we get a time for them to come and it's all taken care of. So far, so good. We've had several people to help us. It was the second time we had AJS Service come about the air conditioner so they didn't charge us. The thing that was wrong was the same thing that was wrong before. There was something about a certain pa... read more
I really like American Home Shield. I've only done one claim and it was for my leaky faucet. I called and the process was very easy. The guy who came a couple of weeks ago was wonderful too. He was here really fast and he was here for 15 minutes then he went up to the store and got a part. He put it in and then it stopped leaking, but it started leaking again this past week. It didn’t stay fixed. Apart from that, I was very happy and pleased with how fast they came out.
American Home Shield does a really good job of explaining what they will cover and what they will not. You are able to do two at one time if you report them at the same time. That's a very good benefit by being able to report more than one issue at one time. It just happened that there were three days between my washer and my dryer claim, so it cost me another 110 bucks.Appliance 911 was very quick to respond and very professional. They're also very caring people. I give them the info and then they come over. They’re always ... read more
You can do claims online, but I did one over the phone and it was easy. The problem was then fixed and the unit is still working. The contractor was on time, did the job and got out of there.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,700 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.