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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,697 reviews
Larry W.'s profile image
4 years ago

Every time we've had a problem and called, they've always responded with professional people. 

Zack W.'s profile image
4 years ago

Good coverage in general. They occasionally cheap out on stuff. 

Jorge m.'s profile image
4 years ago

I have an issue with the technician looks like he didn't know what he was doing so AHS send me an other tech guy from an other source thanks AHS am very satisfied with you 

Lisa's profile image
4 years ago

We had a good experience with American Home Shield. The person who came out for a plumbing claim was able to help us handle the issue. The tech was fine and things are working fine so far. 

Raymond S.'s profile image
4 years ago

Was impressed with the service and professionalism 

Ruthie's profile image
4 years ago

I had a recent claim to American Home Shield for a ceiling fan. The contractor didn't do the thing and my fan was not replaced but the contractor was fine. He didn't say anything to me when he left though. I was told that the contractor wrote up in his report that the motor was gone because of a string wrapped around the motor. But the chain that you pull to cut the fan off is broken out, so there's no way that the fan will come on. I was told I could have another person come out and look but I would have to pay another $100... read more

Michael's profile image
4 years ago

American Home Shield's tech from Comfort First Heating & Cooling was very experienced and polite. He had the part needed for my in his car. He used that and since then my AC has been working perfectly. AHS been good at keeping their word and getting the right people for me to work with. If the company they send doesn't meet standards, they're good at getting somebody else to replace them. 

Judith's profile image
4 years ago

Our air conditioning was not cooling and the gentleman from Air Solutions found that a capacitor was not working correctly. He replaced it and it worked fine. He repaired it on the same day and he was very nice and courteous. 

Starlette's profile image
4 years ago

Whenever something breaks, I call American Home Shield and they get it fixed. However, you don't get to talk to a live person which I would rather do. Everything's automated and I hate that. But the contractor for my dryer was on time. They were very good and left everything in perfect condition. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,697 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.