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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I absolutely love American Home Shield and I've been with them for more than 20 years. I always encourage my friends and neighbors to, at the very least, give them a call. They’re great. I called them when I wanted them to do a regular check. Everything was good and was told to expect a contractor in 24 to 48 hours. Southern Air Conditioning and Heating called me and they came the same day. They were excellent.
The guy had to order a part for my dishwasher that was leaking. He came out a week later and it's fixed now. He was friendly and knowledgeable. He knew what he was talking about and explained everything. With American Home Shield, I don't have to be out huge amounts of money if something does break. They do send out some good technicians. I had American Homebuyers and they sucked. They sent out shady technicians that wouldn't keep the time schedule and say stuff wasn't covered.
We had an issue with the doorbell. The first company that came out couldn't do it so I would not recommend them. Then Superior Service Electric was sent out. They had to order something and they came back. They changed the doorbell and they were excellent. The technicians were really good, very helpful, and nice. It was just that one of the lights had not been sorted. There is some kind of changes they have to do with one our light. We've been recalling to the one call, but nobody's coming to look into that.
The garbage disposal quit. It just wouldn't run. I called Home Shield and they made the appointment for Thursday. And then later in the afternoon, my HVAC system went out and I called Home Shield again and they scheduled it again Thursday. So, I had two appointments on Thursday. We were down there at Longboat Key for two weeks. The gentleman came out and he was on time. He was very proper, courteous, professional and did the job, and then left.Submitting claims is a simple process. I like it so well. I didn't even know anyth... read more
I extended another year with American Home Shield because I was impressed. When submitting a claim, you just go online or give them a call and tell them what’s going on. Then, they call you back with a contractor, who calls you less than 24 hours after or emails. ATR Heating came out and fixed the air ducts. I told him the problem, and he did less talk and more work. He was in and out. I like it. I told him I'm gonna recommend him and the company.There was a company before ATR that didn't do anything. They looked and then st... read more
I would recommend American Home Shield. I've had no problem with them. Recently, our dishwasher was not functioning. It wasn't completing the cycle. I did the claim online and the website was pretty easy to navigate. On the website, it tells you that someone will contact you within 24 hours. The contractor contacted me the next day and scheduled a time to come out. They were here when they said they'd be and they fixed the problem. They had to order a part and come back but they did it in a reasonable amount of time. The dis... read more
American Home Shield called me within a day after filling out a form. They said the contractor could contact me within 24 hours, and they did. They had to put in a new water heater because it was leaking from the inside. It was an old unit and there was nothing they could do to repair it. The repair company was awesome, very professional and accommodating. Everything's good. I got the warranty for this exact problem because the water heater was kind of towards the end of its expected life, and American Home Shield met my exp... read more
American Home Shield's system told us that within 24 hours, we would be contacted by their contractor. Action Mechanical Services Inc. called us almost immediately. They came out for our heater and air conditioning and the tech they sent was great. He told us what to do and how to keep our system rolling. We were happy with the service. We've always been very satisfied with American Home Shield. We've had issues when we lived in Florida such as when our air conditioner went out and at our current location where we've had a f... read more
I got my air conditioner looked at because it was making a whining noise. The guy fixed it for me and it's working good now. He was very professional. He answered all my questions and I didn't have any problem. American Home Shield did a wonderful job.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,700 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.