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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,697 reviews
Andrea's profile image
4 years ago

Super easy to request repairs and get them approved! 

Mary Jane M.'s profile image
4 years ago

Customer service is very good, contractors are professional, they don't cover all expenses like is represented in their ad but they do cut the total cost of repair down, the coverage is pricey. We have used our warranty twice and we are ahead of the annual cost compared to cost of repairs 

Karen T.'s profile image
4 years ago

They have been very helpful in solving our problems. 

Lisa's profile image
4 years ago

My recent claim was for a refrigerator. It was an easy process as far as submitting. The first guy that came didn't know what it could be, so he forward it to someone else. It was over a month that I was without a refrigerator, but that was just because there were so many jobs and it was difficult to get time for somebody to come out. And then the second company that came out seemed to know what it could be and they tried that. Unfortunately, that didn't work because I ended up getting a replacement, but at least they were f... read more

Linda S.'s profile image
4 years ago

quick response, and curious customer service. 

Harold & Sheila R.'s profile image
Harold & Sheila R. 
4 years ago

I consistently receive professional, positive, quick and reliable service. 

LAVONNE's profile image
4 years ago

They live up to their promises and great customer service 

Mary's profile image
4 years ago

My experience with American Home Shield and the technician that they sent out was good. The contractors have been very nice. The last guy who came knew exactly what he was doing and it was fine. I have been very pleased with the experiences that I've had and I'm very satisfied with AHS. So far, so good. 

James's profile image
4 years ago

Our stove had issues with buttons not working correctly. My wife submitted a claim online to AHS and there was a $100 upfront we. We paid that and they found somebody to come out to our place. Their contractor came to see what was wrong. They ordered the needed part, came out again, and fixed the unit. AHS has been great overall. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,697 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.