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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an AC claim and the people called me and scheduled an appointment. I was pleased that it happened quickly 'cause it was a little hot outside.
AHS sent out Sigmond Plumbing for my garbage disposal and they were wonderful. They were knowledgeable about what the problem was and the tech was able to fix it right at the spot. We also didn't really have to be around him to see if he was doing his work correctly or not. But they did not inform me ahead of time of the delay that they saw and I had to contact them to see what was going on and what time would they be able to make it. Other than that, everything was fine workwise. AHS was awesome, too and I didn't have any t... read more
We had two houses and I had American Home Shield on both of them. With the home warranty, you can either make a claim with them online or you can call them. I find that doing a ticket online is easier than actually calling them. Sometimes calling them is pretty cumbersome. But usually, I get a quick reply back within one or two days. When considering a home warranty, look at the extended plans that the company offers and see if some of those items fall within appliances or different things that one has. In my case, I didn't ... read more
I've been relatively pleased with AHS. However, I had a plumbing issue that wasn't covered by AHS which was horrible. I ended up paying for it out of my pocket and I wasn't happy with that. That was $3,000 and it left a taste in my mouth. I’ve been with them for around eight years or more. Initially, when I first got AHS, they used to be the ones to set up an appointment but now, they have everything automated. But I haven't had a problem with everything else.
I work at a hospital and we have COVID going on and everything. And it's hard for me to get away. But I have asked that the contractor call me a half hour before coming. And then I was able to work it out that way, so that part was good. The tech from Liberty Plumbing came on time. He explained everything he was doing. He was able to find the problem and he fixed it. It’s all you can ask for. Also, he had a mask on. We weren't near each other. He was down in the basement and I was pretty much upstairs.I'm generally happy wit... read more
My garage door wasn't opening all the way. Precision Door Service's tech texted a picture of who he was before he came. He did the job efficiently and effectively. He was very professional. Everything works just fine now.
We were having a whistling weird sound coming out of our HVAC system. My wife called AHS to submit a claim. It was very professional and it was a timely response. The guy came exactly when they said they were gonna come. He found the problem and fixed it. Everything was fine. My experience with AHS has been very good.
My freezer wasn't working and the contractor was very professional. He knew the problem but there wasn’t really a problem. We allowed the ice to collect around the fan so we emptied out the freezer before he came, and the freezer had started working again on its own. I had a great experience with American Home Shield and it was very reassuring to know that I have it.
The process with American Home Shield was very easy. I've done it many times. Since COVID started, everybody's been staying home so suddenly, we're using our appliances and they're breaking down. Recently, my garbage disposal wasn’t grinding. The guy called and we made an appointment. I had to adjust the appointment day and he was great. We were able to communicate and come up with another time from the first time that we set. The communication was easy.A piece of cat litter made out of clay had fallen into the sink and it w... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,700 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.