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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,606 reviews
Alfred Boyd's profile image
Alfred Boyd 
2 years ago

Great customer service and quick and fast service. 

Carolyn Briggs's profile image
Carolyn Briggs 
2 years ago

Mr. J came fixed my plumbing problem with no little or no problem. He had to replace apart for my leaky bathtub. 

Jerry Scarboro's profile image
Jerry Scarboro 
2 years ago

I like the ease of scheduling repairs. It’s only after you start dealing with some repair companies dispatchers that the service suffers. The can be very busy and you get their voice mail. In some cases they do not return your call until they need to talk to you. My most frustrating problems have been When I have to talk to AHS customer service after service Technician did not or could not properly repaire the item. Philippine first line customer service usually are unable to solve the problem. It is almost impossible to get... read more

Adrian Harris's profile image
Adrian Harris 
2 years ago

I have never had a bad experience when calling or using the chat function. Quick and professional, so I do not waste un-necessary time. 

James N Smith's profile image
James N Smith 
2 years ago

AHS technicians are very professional and reliable; they do the job right the first time. 

James R Norton's profile image
James R Norton 
2 years ago

My last experience was great, the response time was good. My previous experiences were not so good since the response times were very long (multiple days or weeks).) 

SHERYL's profile image
2 years ago

Depending on the service you needed, AHS could be good or bad. In my experience, plumbing repair was excellent, kitchen appliance repair was good, air conditioning was bad. 

Timothy's profile image
2 years ago

They found a plumber very quickly and he repaired my problem within an hour. 

Yolanda Ogburn's profile image
Yolanda Ogburn 
2 years ago

Coverage, timelines, great customer service 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,606 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.