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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,116 reviews
Kurtis Summerville's profile image
Kurtis Summerville 
2 years ago

It took several days to get an appointment after I called. We have waited over a week to get the parts and have not received any updates. 

Toni Gilliard REALTOR's profile image
Toni Gilliard REALTOR 
2 years ago

The timeliness of the service calls and the replacement exceeded expectations. Very professional. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Randy Gray's profile image
Randy Gray 
2 years ago

My elxperience was excellent. The service has always been outstanding. 

Business response:

Hi Randy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Elizabeth Webster's profile image
Elizabeth Webster 
2 years ago

They stand by what they say, unlike other so call top warranty companies. Also like the ease of getting things done, there is no hassle. 

Business response:

Thanks for sharing your positive feedback. 

Dennis James Reardon's profile image
Dennis James Reardon 
2 years ago

Service was timely, problem solved quickly and professionally. 

Business response:

Hi Dennis, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Billie Burt's profile image
Billie Burt 
2 years ago

My experience was excellent. Easy to get a hold of someone at AHS and they hooked me up with a wonderful AC service! 

Business response:

Hi Billie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Michael Gooden's profile image
Michael Gooden 
2 years ago

Excellent service fast response , ease of filing a claim 

Business response:

Hi Michael, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Eleanor Hunter's profile image
Eleanor Hunter 
2 years ago

When our refrigerator wasn't working it took one month to get the part. It is taking over 4 months to get part for our stove. W e have had to pay previously to have American home shield out for our stove and it was never really fixed so we are having to pay and wait again. The stove just needs to be replaced. We have had one item that was a quick easy fix which was our microwave. The cost has gone up substantially from when we originally signed up. 

VICTOR's profile image
VICTOR 
2 years ago

Awesome to the highest level. Boyoung efficiency 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,116 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.