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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,434 reviews
Carl Wohldmann's profile image
Carl Wohldmann 
a year ago

Wasn't able to pick out my garbage disposal I wanted. But besides that everything else is well then perfect 

Business response:

Hi Carl, Thank you for your feedback to AHS! 

Betty Soukup Blackburn's profile image
Betty Soukup Blackburn 
a year ago

So far we have had a really good experience with AHS! The contractors sent to us have been professional and quick to get in touch, and we are happy with our results. One hiccup occurred the other day when the rep. on the phone tried to tell me that a service was not covered (follow-up from previous service) - when it is indeed covered. Also, she was a bit difficult to understand as we spoke. But OVERALL, we are happy with AHS. 

Business response:

Your feedback is greatly appreciated. 

Tiffany's profile image
a year ago

Quick Services and great costumer service. Helped me find a contractor quickly when my AC broke down in the middle service. R 

Business response:

Hi Tiffany, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Shirley Falco's profile image
Shirley Falco 
a year ago

They handled my case quickly and efficiently 

Business response:

Hi Shirley, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ravi Pothukuchy's profile image
Ravi Pothukuchy 
a year ago

Service is good but the price keeps increasing and almost doubled in 4 yrs. And was shocked to see a termination fee as well which I didn't experience with other companies. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

verymeticulousborrower's profile image
verymeticulousborrower 
a year ago

We had AHS for a year or so and they were very difficult to communicate with. They did pay out a claim we had with them; although the process was difficult. We had to stay on top of them the entire time to make sure we were able to get our claim approved. It wasnt and enjoyable experience to say the least. 

Laura Lee Mendoza's profile image
Laura Lee Mendoza 
a year ago

I like that this company recommends home appliance check ups at a reduced cost 

Business response:

We're glad to hear your experience went well. 

Tammy Briggs's profile image
Tammy Briggs 
a year ago

Thanks for assisting me with my appliance issues and for assuring me I had nothing to worry about 

Business response:

Hi Tammy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Dawn Treganza's profile image
Dawn Treganza 
a year ago

Saved me $700 by repairing my GE refrigerator 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,434 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.