American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,518 reviews
CINDY's profile image
2 years ago

Even with the covered Pandemic American home shield was able to come through on my refrigerator replacement 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

SHERYLL's profile image
2 years ago

Very helpful when I called. Quick service. 

Business response:

Hi Sheryll, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

PAM's profile image
2 years ago

Your representative, Cori, I think, was courteous and efficient. He helped give us ideas on a rather odd doorknob. He had our new home re-keyed in a very short timed. Given this experience, we HIGHLY recommend American Home Shield. Thank you very much. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Sherry Steele's profile image
Sherry Steele 
2 years ago

Quickly set up apropos company each time, plumbing, pool and electric, that worked out great. When electrical issue reappeared then co. came out and dealt with it effectively as well as gave us a great price for a needed upgrade. American Home Shield was very helpful, considerate, and professional. 

Business response:

We're glad to hear your experience went well. 

ORLAND's profile image
2 years ago

AHS had been very responsive yo our needs. Every service call we have had thus far was promptly resolved. 

Business response:

Hi Orland, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Willa Houston's profile image
Willa Houston 
2 years ago

File a claim to get my AC fixed. Took over a week to get a contractor out. 

Byars Wells's profile image
Byars Wells 
2 years ago

Love the service. My tech came to the house and was very professional, friendly, and fixed my issue the same day. This was my first call, so I am extremely pleased. 

Business response:

Hi Byars, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jeffrey Brockman's profile image
Jeffrey Brockman 
2 years ago

When I joined in 1995, I paid $300/year, and service calls were $25. I'm paying three times that now! I have usually received pretty good service, as long as they don't send inexperienced technicians. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Rich Giglia's profile image
Rich Giglia 
2 years ago

Very knowledgable tech. Very determined to provide great service. He's a keeper. 

Business response:

Hi Rich, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,518 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.