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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,524 reviews
Michael Tucker's profile image
Michael Tucker 
2 years ago

Service was professional and helpful. Issues were resolved. 

Business response:

Thanks for letting us know everything is working out for you! 

Jackie's profile image
2 years ago

Most recent plumbing service has been delayed. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Monica Gonzales's profile image
Monica Gonzales 
2 years ago

As far as the technician and dealing with the company he works for the experience was great. He was friendly and came back out that same day to wrk on my AC again when it went out that same day and the customer service from the company was great.. she assured me that he would be back out that same day and he was. As far as AHS it was my first time using and filing for service and so far it seemed to be good.. I just had trouble understanding the representative I had to speak to and she wasn't understanding what I was trying ... read more

Business response:

We're glad to hear your experience went well. 

Larry Heilman's profile image
Larry Heilman 
2 years ago

Quickly addresses problems, and they find a reputable contractor 

Business response:

Hi Larry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Douglas Leatham's profile image
Douglas Leatham 
2 years ago

Excellent service, but supply chain issues affected the amount of time and what model I got as a replacement. 

Business response:

Hi Douglas, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

patrick washington's profile image
patrick washington 
2 years ago

quick resolution. knowledgeable response. timely service. pleasant assistant. reliable service from contractor. long time customer!!! 

Business response:

Thanks for letting us know everything is working out for you! 

Candice Armey's profile image
Candice Armey 
2 years ago

Great customer service great experience not long to wait on the phone 

Business response:

We're glad to hear your experience went well. 

GB Mee (AvaZsMama)'s profile image
GB Mee (AvaZsMama) 
2 years ago

The technician showed up on time, very professional and fixed the problem. Very satisfied and so happy to have AHS!!! 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Jan's profile image
2 years ago

We have been using AHS for several years and have always had a quick response to our requests. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,524 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.