American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,069 reviews
Michele Carter's profile image
Michele Carter 
3 years ago

I have had mostly good interactions with AHS warranty. They have been really good about fixing the items I needed repaired/replaced. They have some miscommunication, and I have had to call multiple time to make sure things were on track. I only give them 4 stars because of those couple minor issues. 

Business response:

Hi Michele, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Cathy's profile image
Cathy 
3 years ago

All you do is go online, key work order, someone calls within 24 hours and make an appointment for service! 

Business response:

Hi Cathy, We appreciate your feedback and hope you continue to enjoy American Home Shield. 

Camille Dover's profile image
Camille Dover 
3 years ago

Someone came out to the residence as soon as possible and they were very informative about what was going on 

Business response:

Your feedback is greatly appreciated. 

CHRISTOPHER's profile image
CHRISTOPHER 
3 years ago

All was taken care of with no extra out of pocket expenses 

Business response:

Hi Christopher, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Heather Honeycutt's profile image
Heather Honeycutt 
3 years ago

It's expensive and coverage has some limits that are annoying 

Mark Hanson's profile image
Mark Hanson 
3 years ago

There were no problems with the service technician nor issues with the final outcome of the problem. My washer was replaced with an excellent replacement unit. (How machines have changed in 15 years) 

Business response:

Thanks for sharing your positive feedback. 

AJack's profile image
AJack 
3 years ago

I liked the service provided and satisfied with everything. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Gerardo Herrera's profile image
Gerardo Herrera 
3 years ago

American home shield makes it very easy and painless to submit a claim. All the companies that they have sent to our house have been very good. 

Business response:

Hi Gerardo, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

S janiak's profile image
S janiak 
3 years ago

Care about customer satisfaction by offering prompt response and ensuring the work is completed by the technicians. 

Business response:

It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,069 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.