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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,526 reviews
Christine's profile image
Christine 
2 years ago

See comments below . Excellent service and great investment. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Laurie Smith's profile image
Laurie Smith 
2 years ago

They found someone close by and were very quick to respond! 

Business response:

Hi Laurie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Norleshia Robinson's profile image
Norleshia Robinson 
2 years ago

I'm impressed with the use of technology to support customers. Video conferencing prior to the technician coming to clearly document the issues. Constant communication with updates!! And technicians that come according to schedule. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Andrew Colombo's profile image
Andrew Colombo 
2 years ago

I have tried Choice Home Warranty and Select Home Warranty. Each time I had an issue, no one would show up at my house to fix it. They were just talking my money and I got nothing in return. American Home Shield has went above and beyond anything I was expecting. They actually will show up and quick. I am not getting anything for writing this!.. But they are so good that I wanted to. 

Business response:

Hi Andrew, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ruth Browne's profile image
Ruth Browne 
2 years ago

Fast turn around on getting a repairman when needed. Polite, professional staff who were very helpful. On the down side, I keep getting request to fill out this review even if I did it before. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lena McLarin's profile image
Lena McLarin 
2 years ago

RealtyRekey tech Brandon was great. Arrived on time. Issue resolved in little time. 

Business response:

Lena, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Sonia Fabbri's profile image
Sonia Fabbri 
2 years ago

Quick response, great service contractor assigned, didn't look for loopholes to keep from paying claim in full. 

Business response:

Hi Sonia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Marie Dominguez's profile image
Marie Dominguez 
2 years ago

Timeliness, great problem solving, efficient, good contractor network. 

Business response:

Hi Marie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Robert Strang's profile image
Robert Strang 
2 years ago

The response was very quick and thorough. 

Business response:

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,526 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.