American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,156 reviews
Marc McKnight's profile image
Marc McKnight 
2 years ago

Allison was very informative, about how to be preventative and helpful. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Joan Peckham's profile image
Joan Peckham 
2 years ago

They have been there when I needed them. There service providers have all been very professional 

Business response:

Thanks for letting us know everything is working out for you! 

jackie rosner's profile image
jackie rosner 
2 years ago

Responsive, attentive and prompt assistance. Really appreciate this company 

Business response:

Hi Jackie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

ROGER's profile image
ROGER 
2 years ago

I have a customer for 10yrs. Great service. No complaints 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Marita C Cooper's profile image
Marita C Cooper 
2 years ago

AtoZ was assigned to service my hot water heater. I was very pleased with the choice that AHS made. Thank you. 

Business response:

Hi Marita, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Rebecca Brown's profile image
Rebecca Brown 
2 years ago

Easy to schedule a technician and each time I've had a problem, technicians are friendly professionals 

Business response:

Thanks for letting us know everything is working out for you! 

Thomas Douglas's profile image
Thomas Douglas 
2 years ago

they need to have an immediate customer service rep once you file a claim, and one you can understand 

Business response:

Hi Thomas, Thank you for bringing your experience to our attention. I would be glad to speak with you to address the issues that occurred. Please provide your AHS contract number or property address. 

James Amos's profile image
James Amos 
2 years ago

Quick/Courteous/Professional/ Communication 

Business response:

Hi James, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

GEORGE's profile image
GEORGE 
2 years ago

Needed a leaking garbage disposal fixed. Took a few days for the plumber to come, and about a week for the replacement to be authorized, replacement was relatively fast after that. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,156 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.