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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All of the maintenance I have asked to be fixed was done in a timely and professional manner
Business response:
Hi Stewart, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Because parts were not available my range top needed to be replaced. AHS sent me options. There was only one offered the correct size and that was out of stock. My range too that had to be replaced was a Viking. Whirlpool and GE were offered. They did finally send me a check, which I appreciate, but it was only about 50% of amount the new unit cost.
Business response:
Thanks for sharing your positive feedback.
The last time I had to place a service order I got personalized attention by calling them and they were very helpful.
Business response:
Hi Cynthia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Excellent service, fast service, excellent customerservice
Business response:
We're glad to hear your experience went well.
I had a service call recently to repair my oven. The claim was handled promptly and they sent someone to repair the oven.
Business response:
Hi Amanda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
It was easy to start a claim and we were contacted quickly by the repairman.
Business response:
Hi Rebecca, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Wasn't able to pick out my garbage disposal I wanted. But besides that everything else is well then perfect
Business response:
Hi Carl, Thank you for your feedback to AHS!
So far we have had a really good experience with AHS! The contractors sent to us have been professional and quick to get in touch, and we are happy with our results. One hiccup occurred the other day when the rep. on the phone tried to tell me that a service was not covered (follow-up from previous service) - when it is indeed covered. Also, she was a bit difficult to understand as we spoke. But OVERALL, we are happy with AHS.
Business response:
Your feedback is greatly appreciated.
Quick Services and great costumer service. Helped me find a contractor quickly when my AC broke down in the middle service. R
Business response:
Hi Tiffany, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,072 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.