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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are friendly when I call them if I have any problems
Business response:
Hi Jason, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Quick response and friendly interactions.
Business response:
Hi Steve, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Excellent customer service and got a prompt phone call from repair company!
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Over the almost 3-yrs working with AHS, I have nothing but good to say about the Customer Reps. I have had an ongoing problem with my HVAC the entire time, and AHS always seemed to send out quality HVAC service companies. Sure, more times than not, the HVAC service would put a "bandaid" on the problem and it would overall "work" for a period of time, but always seemed Id end up calling time and again. Mind you, the problem was my heat pump was the original to the community and my home, since 1988. The Customer Reps, were alw... read more
Business response:
Hi Terry, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Have always taken care of our issues Very timely and prefessional
Business response:
Hi Daryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
When you need heat or AC, it always takes 2 days before the provider returns your call and then it can be up to 7 days before they can schedule a visit to correct the problem.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
There were no questions asked about my request; they simply handled it as asked. Service was prompt and efficient and completely fixed the problem with our dishwasher.
Business response:
HI Adina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Quick response and great quality, the technician was on time and professional.
Business response:
Thanks for letting us know everything is working out for you!
Dependable, reliable contractors assigned.
Business response:
Hi Beverly, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,541 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.