This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Technicians came to my house to tune my HVAC, problems discovered/parts ordered and I had to pay another $100 to fix the issues.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Excellent service - very timely - great communication and great coverage- very responsive customer service
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
service contractors are usually prompt in arriving and diagnosimg the problems but parts ordering has been terribly slow
Our wash machine did not work correctly. We called your company and he gave us a representative right away. We were called within 24 hours and the tech was scheduled with in 24 hours. When the tech came out he diagnosed the problem and Explain to us what the next steps would be. When the delivery came with our machine they were on time, efficient, courteous, and explained everything they have done. We really appreciated it.
Business response:
Thanks for sharing your positive feedback.
It's the best investment, service is always quick and done well! We've used it several time!
Business response:
Hi Janice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They are the best. I have had to get some things done at our home. Quick service in setting up appointments. Would definitely recommend.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Process to file a claim is very efficient and easy to use.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
In the past year, Ease of making claims online, no disputes, good technicians.
Business response:
Hi Joe, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
The plumber did a very prifessional job. AND he was quick too. Thank you!
Business response:
We're glad to hear your experience went well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,538 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.