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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The technician from Plumbers Inc. went out of his way to help me and assured me that the water heater would be done as soon as it could be done. I bathed with a bucket and a bowl of water for three weeks. Dealing with insurance and getting the enclosure all rebuilt so they could put the new one in, the technician did me a favor because by the time he took the water heater out, they wanted him to charge me even more money. But we couldn't fix the floor until the old water heater was out and so, it had leaked so bad and mobile... read more
There was a loud noise coming from the refrigerator. The contractor that was sent out was very efficient and did a great job. He was able to fix it while he was here. It was scheduled quickly and he was on time. That was a big deal.
Something was wrong with the faucet in the sink. It was coming loose and wouldn't even turn all the way off, so the water was running. Calling in to file the claim with American Home Shield seemed fine. That's how I had done it in the past when I needed it. American Home Shield told me that the contractor would be calling me. Wade's Plumbing was very prompt in getting back to me and was very respectful of my requests. I'm a person that could be at risk of the virus and they're more than willing to put on like masks.
The technicians from A&R Appliance Repair were very good and polite. They both wore masks. They told me exactly what the issue was with my microwave. They ordered a part and it took a while to get. It was about a month but I understood because we ordered furniture too and it took a while for us to get it. Everything is just bad right now.We've been in the house for almost 18 years now and it seems like everything is just going to pot. But American Home Shield has been great. We've had it for a while and just this year, we've... read more
The technician from Absolute Water Heaters came out. He was very professional and it was not the first time that he serviced me. He did the water heater too so he already knew me. I love American Home Shield's service. They did it as fast as they could.
I had a problem with my water valve on my washing machine. The contractor only had blue handles and what that side needed was a red handle to say that it was hot. He was willing to go to a Lowe's or Home Depot and I was needing to go somewhere, so I told him to just put on what he had. It would have been nice to have that red handle. But he was very nice and good. He cleaned up after himself. I also had an issue with an air conditioner type problem. The guy had to get up in the attic and that came out fine. Overall, they cam... read more
American Home Shield is something we decided to have. I was a Realtor for a brief amount of time and a long time ago at our first home, a year of American Home Shield did come with our home purchase. Our home was getting older, so we decided to go ahead and add it to this one. Submitting a claim was extremely simple. Our refrigerator wasn’t cooling. Then, there were a few things out of it, but they were nothing major. It was an extra refrigerator that we had to keep drinks and things. I called American Home Shield, they sent... read more
I filed a claim with Home Shield when a sensor switch in the bathroom was not working. Kelly Brothers came out and they had to replace the switch. The only issue we had is the tech didn't have the part. He had to order it and instead of having the same person come out and complete the job, they sent another person out. The second tech wasn't familiar with the job and bought the wrong switch so he had to go get another switch and then come back and finish the job. Then, right after that, we had an issue with one of our lights... read more
We started having problems with our upstairs unit and I put in a call to American Home Shield for a service order. I had ordered smart thermostats and the company came out to install them. AHS sent another company because the company they sent messed up the system. So then, we finally got Comfort First here to fix what they had not done correctly. Comfort First is the best. The previous contractors said there was a wire still disconnected, so Comfort First came back for that. I thought it was a redo. But when he got here, he... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,703 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.