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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,075 reviews
Kevin Garcia's profile image
Kevin Garcia 
3 years ago

Technician appointments can take too long to respond. 

Business response:

Hi Kevin, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Lydia Lopez's profile image
Lydia Lopez 
3 years ago

AHS were there when I need service for my dryer. It just took a day after for my dryer serviced after I made an appointment on line. The service company that came really empresses me as my dryer now is drying my clothes, etc. plus sounds quiet. 

Business response:

Hi Lydia, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

JAMES's profile image
JAMES 
3 years ago

Great home warranty! Always takes care of our problems. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Bryan Newton's profile image
Bryan Newton 
3 years ago

Once the replacement for my appliance started the process was super smooth 

Business response:

Hi Bryan, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience. 

Constance Engler's profile image
Constance Engler 
3 years ago

Dependable, convenient, I believe good quality work 

Business response:

Hi Constance, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Keo's profile image
Keo 
3 years ago

Works with local well, timely contacted service personnel. 

Business response:

Hi Keo, Thank you for your feedback! We hope you continue to enjoy American Home Shield. 

Christine's profile image
Christine 
3 years ago

See comments below . Excellent service and great investment. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Laurie Smith's profile image
Laurie Smith 
3 years ago

They found someone close by and were very quick to respond! 

Business response:

Hi Laurie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Norleshia Robinson's profile image
Norleshia Robinson 
3 years ago

I'm impressed with the use of technology to support customers. Video conferencing prior to the technician coming to clearly document the issues. Constant communication with updates!! And technicians that come according to schedule. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,075 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.