American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
Jimmy H Purkett's profile image
Jimmy H Purkett 
2 years ago

Good communication and fast service when call 

Business response:

We're glad to hear your experience went well. 

Matthew Ferrell's profile image
Matthew Ferrell 
2 years ago

Customer service was above average on. Both of our issues. Other than waiting on parts, which is out of their control, everything was done ina timely manner and to our satisfaction. 

Business response:

Hi Matthew. Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

ANN's profile image
2 years ago

It is best to work directly w the vendor assigned 1800 is not always reliable 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jacqueline Stewart's profile image
Jacqueline Stewart 
2 years ago

The response time is super fast & it's easy to set up an appointment . My only complaint is something's are not covered . 

Business response:

We're glad to hear your experience went well. 

Mabel's profile image
2 years ago

Very professional and helpful every time I call 

Business response:

We're glad to hear your experience went well. 

Rob Parsons's profile image
Rob Parsons 
2 years ago

American Home Shield was very helpful with a both a water heater and a pressure relief valve issue. The Customer Service staff are especially helpful, informed, and professional. 

Business response:

Hi Rob, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Lisa Stockstill's profile image
Lisa Stockstill 
2 years ago

Always there when I need them 😊. I feel safe with AHS by my side. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jacqueline's profile image
Jacqueline 
2 years ago

Been with AHS SINCE I bought and it makes me feel more secure with any upkeep that may happened! All I have to pay is the service fee! I hope to stay with AHS for life, thank you for your services! 

Business response:

Thanks for sharing your positive feedback. 

Judith F.'s profile image
Judith F. 
2 years ago

AHS service has been impeccable. The repairs, so far, have been superior! 

Business response:

Hi Judith, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.