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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Some of the contractors they work with are better than others
Business response:
Your feedback is greatly appreciated.
Quick response on problem and courteous repair personnel
Business response:
Hi Tom, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They only have one A/C contractor in my area, my house got to 84 degrees today with a child
They get Technicians out to resolve my broken appliance.
Business response:
We're glad to hear your experience went well.
Love the promptness of service and its quality.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Just had service done for a/c unit. Robdel from Anders Air was our tech. Great service, quick complete.
Business response:
Hi, Betti, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
AHS is the best! They respond quickly and effectively
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Have always disliked not being able to choose which company will come to fix my problem. Otherwise things are fine and usually taken care of fairly quickly.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The coverage is pretty solid for the price, at least when you first start. They doubled our monthly rate in only 2 years. As for the contractors they sent out, it was about 50/50 on if they really fixed the issue or did so temporarily so that it'd break again in a few months. Their customer service was tricky to navigate, especially when trying to cancel your plan. I ended up going with another company due to them continually raising prices.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,692 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.