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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,910 reviews
ROGER's profile image
ROGER 
2 years ago

I have a customer for 10yrs. Great service. No complaints 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Marita C Cooper's profile image
Marita C Cooper 
2 years ago

AtoZ was assigned to service my hot water heater. I was very pleased with the choice that AHS made. Thank you. 

Business response:

Hi Marita, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Rebecca Brown's profile image
Rebecca Brown 
2 years ago

Easy to schedule a technician and each time I've had a problem, technicians are friendly professionals 

Business response:

Thanks for letting us know everything is working out for you! 

Thomas Douglas's profile image
Thomas Douglas 
2 years ago

they need to have an immediate customer service rep once you file a claim, and one you can understand 

Business response:

Hi Thomas, Thank you for bringing your experience to our attention. I would be glad to speak with you to address the issues that occurred. Please provide your AHS contract number or property address. 

James Amos's profile image
James Amos 
2 years ago

Quick/Courteous/Professional/ Communication 

Business response:

Hi James, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

GEORGE's profile image
GEORGE 
2 years ago

Needed a leaking garbage disposal fixed. Took a few days for the plumber to come, and about a week for the replacement to be authorized, replacement was relatively fast after that. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Kathryn Jackson's profile image
Kathryn Jackson 
2 years ago

A mistake was made by the warranty company and it took days to resolve so I could move forward in getting problem fixed. 

Cheryl E Russell's profile image
Cheryl E Russell 
2 years ago

Excellent follow through and professional technicians 

Business response:

Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

James Weister's profile image
James Weister 
2 years ago

Wide coverage and quick response time. Problems fixed quickly. 

Business response:

Hi James, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number or property address. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,910 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.