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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,075 reviews
Andrew Colombo's profile image
Andrew Colombo 
3 years ago

I have tried Choice Home Warranty and Select Home Warranty. Each time I had an issue, no one would show up at my house to fix it. They were just talking my money and I got nothing in return. American Home Shield has went above and beyond anything I was expecting. They actually will show up and quick. I am not getting anything for writing this!.. But they are so good that I wanted to. 

Business response:

Hi Andrew, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ruth Browne's profile image
Ruth Browne 
3 years ago

Fast turn around on getting a repairman when needed. Polite, professional staff who were very helpful. On the down side, I keep getting request to fill out this review even if I did it before. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lena McLarin's profile image
Lena McLarin 
3 years ago

RealtyRekey tech Brandon was great. Arrived on time. Issue resolved in little time. 

Business response:

Lena, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Sonia Fabbri's profile image
Sonia Fabbri 
3 years ago

Quick response, great service contractor assigned, didn't look for loopholes to keep from paying claim in full. 

Business response:

Hi Sonia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Marie Dominguez's profile image
Marie Dominguez 
3 years ago

Timeliness, great problem solving, efficient, good contractor network. 

Business response:

Hi Marie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Robert Strang's profile image
Robert Strang 
3 years ago

The response was very quick and thorough. 

Business response:

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Julie Rogers's profile image
Julie Rogers 
3 years ago

I am pleased with the speed and the service have this far received. I have recommended American home shield to everyone I know. 

Business response:

HI Julie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Rafi G's profile image
Rafi G 
3 years ago

Great follow up to solve issue. Excellent customer service 

Business response:

Hi Rafi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

THOMAS COCKLE's profile image
THOMAS COCKLE 
3 years ago

When our furnace went out during a cold snap, I notified American Home Shield , who promptly set up a consultation with a repair contractor. After analysis revealed a failed gas valve and weak thermocouple, those needed parts were ordered and, in a few days, installed--and the furnace worked properly again. Very happy with America Home Shield Service here, 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,075 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.