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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I took over a week to fix my fridge. I think that is unacceptable.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Ease of filing for service; promptness of service
Business response:
Thanks for letting us know everything is working out for you!
No trouble scheduling and sent a plumber when they said
Business response:
Thanks for sharing your positive feedback.
Communication and research needed to take care of my needs
Business response:
Hi LaShonda, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Great experience! Company was on the job quickly and resolved the problem within 3 hours with a new hot water heater!
Business response:
Hi Flea, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
They have been responsive to my issues and found solutions.
Business response:
Thanks for sharing your positive feedback.
Came right away. Ac went out - i called and they had a repair shop within 24 hrs
Business response:
Hi Betzy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Very efficient and prompt. They had someone at our home within 3 hours.
Business response:
Hi Zachary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
The locksmith came within a reasonable time. He was friendly and did one extra chore for me that I didn't ask him to do.
Business response:
Your feedback is greatly appreciated.
American Home Shield has a 4.8 star rating with 95,636 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.