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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,636 reviews
Seahag's profile image
2 years ago

I took over a week to fix my fridge. I think that is unacceptable. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Darell Jerry's profile image
Darell Jerry 
2 years ago

Ease of filing for service; promptness of service 

Business response:

Thanks for letting us know everything is working out for you! 

Erika Estrada's profile image
Erika Estrada 
2 years ago

No trouble scheduling and sent a plumber when they said 

Business response:

Thanks for sharing your positive feedback. 

LaShonda Fuller's profile image
LaShonda Fuller 
2 years ago

Communication and research needed to take care of my needs 

Business response:

Hi LaShonda, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Flea Parker's profile image
Flea Parker 
2 years ago

Great experience! Company was on the job quickly and resolved the problem within 3 hours with a new hot water heater! 

Business response:

Hi Flea, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Lauren Silvestri's profile image
Lauren Silvestri 
2 years ago

They have been responsive to my issues and found solutions. 

Business response:

Thanks for sharing your positive feedback. 

Betzy's profile image
2 years ago

Came right away. Ac went out - i called and they had a repair shop within 24 hrs 

Business response:

Hi Betzy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Zachary Preston's profile image
Zachary Preston 
2 years ago

Very efficient and prompt. They had someone at our home within 3 hours. 

Business response:

Hi Zachary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Denise Douglas's profile image
Denise Douglas 
2 years ago

The locksmith came within a reasonable time. He was friendly and did one extra chore for me that I didn't ask him to do. 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,636 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.