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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When my air conditioner was making a lot of noise, I did a request online and it was easy. By the time the guy arrived, the unit wasn't working at all and he took care of it. My wife said he did a good job and he was respectful. My air conditioner works great now. It was a good experience.
Everything was done online as far as submitting the claim for my washing machine and communication-wise. All things considered, it worked. The contractor was very professional and courteous. He told me what he was going to do, and after the fact, what he did do. He also told me he would call me back in an hour to see if everything was functional and he did. At another time, I also got a refrigerator replaced. The whole claim process started out ugly, but it worked as well. The refrigerator was ordered, and it’s gonna be deli... read more
They came when they said. They did what needed to be done.
My dishwasher does a weird thing. It fills up with water on the bottom and I don't know why. I had three technicians, two plumbers. Then the time the plumber came out, who was the second person that came as a technician, did one thing with the hose. Seven days later, it was back. I couldn't imagine the company would lie. I was really frustrated. American Home Shield should have replaced the dishwasher right around then. The third person that came in was from Whirlpool, which is what type it is. He replaced some hose and said... read more
We had an element go out in our oven making it unable to cook anything in the house. It turned out to be out for four days. The technician who was scheduled to come out to our house got sick, so there was a delay of a couple of days. The second day, if he hadn't been able to make it, his boss was gonna come out and do it. His boss ended up coming out because he had the element when the technician did not. It took maybe 15 minutes for it to get fixed once they got here. Everything is working great.I went ahead and had gotten ... read more
Excellent response in timing and quality
great customer service, do not fail appointments. Gives you peace of mind
I called American Shield and told them I wanted a check-up. I was satisfied with the service. The guy was very impressive. He was very knowledgeable, very courteous and honest. I found him very professional. He had his boots on with shoe covers. He complimented American Shield and told me that we should definitely keep that contract. He was very supportive. The system is working fine but they charged me $80. They were offering us a $75 special so I do need my $5 back.I've been relatively satisfied with American Home Shield. ... read more
They are very responsive and the repairmen are great
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,703 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.