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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are always on time and professional.
My AC would not turn off. I sent in the claim to Home Shield online. Bencraft Mechanical then came. The tech ended up saying everything was fine, except for the thermostat. So, he replaced the thermostat and that was it. He was great.
The contractors that came recently for my furnace were there on time and well informed me of when they're coming. They were very professional, courteous and knowledgeable, explained a lot of things to me. He was able to fix the problem. It was a loose wire, but he still went there and checked everything else to make sure there was nothing other than a loose wire. I can’t speak highly enough of the gentleman. His name was Zack. He also was masked up. He took every precaution. I'm very happy with American Home Shield. They've ... read more
I was having problems with my furnace. I called American Home Shield and they gave me a provider that was gonna come over. They called me right away and came over first time and decided it needed a new valve. So they got that right away and replaced it. The furnace is working fine now. I've always had a good experience with American Home Shield. I've had other problems in the house and have always been satisfied with the way things had gone. It's a great service.
I had three claims with AHS. I had my dishwasher and they replaced it. My clothes dryer and the guy fixed it. Then I called recently and the contractors came out and checked my furnace. There were two people who came out. He said even though my furnace is 13 years, he told me, “The way you keep, it would last another 20 years.” He was very nice. I used to have Sears but they never came out. They hardly fixed anything. So, I went to American Home Shield and it was crazy ‘cause some of the guys that came out to fix my applianc... read more
Water was accumulating on the top of my refrigerator. I called Home Shield and asked to speak to customer service and told them the problem. And then, they sent Sears out. The tech was very professional and very nice. It's not happening now, so he may have fixed the problem. He wasn't sure if he did or not because he couldn't get in touch with the Whirlpool engineers for my refrigerator. So, Home Shield scheduled someone else to come out.
The young man called me while en route to advise of when he'd arrive. He was very professional and personable. He did a good job, gave a "clean bill of health" to my furnace for which I'm very thankful. I am thankful for the call I received from AHS making it possible for me to have this service at a reasonable cost. Funds were paid to AHS, nothing to the service person. Claudette A.
AHS responds quickly and follows up on work performed.
I signed up on Home Shield's website for their offer of a $75 annual inspection of my heating system for the winter. Cool Factory was completely professional and the tech knew what he was talking about. He came in and put his booties on his feet. He explained everything about what he was doing to my heating system. He inspected the outside and the inside and he was gone in about 45 minutes. I've called American Home Shield three times for three separate issues and they have always been outstanding. They were able to get a te... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,704 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.