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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,704 reviews
Darren's profile image
4 years ago

I called American Home Shield when my garbage disposal wasn't working, and then they put a claim in. The plumber gave me a call and they came out and fixed it for me. He was good. I liked him. It went very well. 

Samuel's profile image
4 years ago

I've always been satisfied with American Home Shield's service. Late winter this year, I had to have a contractor come out and work on my heating boiler. The contractor was very thorough and efficient. The most recent claim I had was about three weeks ago. It was to fix some faucets - an outside faucet and shower faucets. I called Home Shield's number and within the next working day, the contractor called me. They sent a young man out and he did the work. He was courteous and friendly and he explained everything. The faucets... read more

Troy's profile image
4 years ago

I was with Fidelity and they're garbage so I was looking for somebody else. I saw good reviews for American Home Shield that's why I went to them. Recently, my garbage disposal was leaking. After that, the handle came off my faucet in the same kitchen sink. The contractor had to replace the faucet and the garbage disposal and they were amazing. It was quick. They were wearing masks and told me everything that was going on. It was perfect. 

Jacques's profile image
4 years ago

For years, it's been pretty well with American Home Shield. I never regret that I have them since day one. They give me peace of mind. When something happens in the house, you know you got somewhere to call. My refrigerator keeps on making ice without stop so all I got to do today is let American Home Shield know about it. I'm pretty sure their contractor is gonna come to fix it. With a little bit of $75, you pay a technician to come and they're gonna fix it no matter how much it cost.Recently, we couldn't control the AC. So... read more

Joyce's profile image
4 years ago

We've had American Home Shield for at least two years and it has been beneficial. The appliances in the house are questionable at times, especially the washer and dryer and it really has helped to have that service. I'm very grateful for them. I also like their little news blog about how to protect our home and what things we can do to our home to make it better. 

George's profile image
4 years ago

I have a new account with American Home Shield and there was an offer to have a locksmith come out and do a rekey for me. Requesting that was very easy. The locksmith came and I paid him to do a few more rekeys at the place. He was in and out very quickly. We're very pleased with the service. 

Ronald's profile image
4 years ago

You can do the claim online with American Home Shield but I feel comfortable calling them. They get somebody assigned almost right away. I highly recommend AHS for things that you normally can't do and they have good contractors. They’ve come out and they seem to be knowledgeable with what was going on. The pipe from my sink was kinda corroded which was causing the air conditioner to leak. Plumbers Inc. came down and diagnosed it. They told me first to get air conditioning people out to clear that line and then once I did th... read more

Claudette's profile image
4 years ago

May Heating and Air came out for a checkup. The fellow was very polite and very businesslike. Having AHS is like an insurance policy on my appliances. 

William's profile image
4 years ago

Our washing machine was leaking. Unfortunately, not having a washing machine is like not having water at your kitchen sink. It’s inconvenient. Our daughter just lives up the street. But she was remodeling the first floor of her house and her washer and dryer were in the garage. So if it had taken five days, we would've been at the laundromat. Requesting a service call online wasn't too hard. Then the contractors called within an hour and set up the appointment. The tech came on a Thursday or Friday. My wife said that the tec... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,704 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.