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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AZ Remodeling and Plumbing came out for our plumbing issue. They were very responsive, fast, super helpful, and didn't leave a mess. They wore masks although they were in the garage the whole time. Overall, American Home Shield did a fantastic job.
It's a bit of a pain but I love American Home Shield. The process is fast. I did a claim for a plumbing leak and it's been completed. I've also had to have a hot water heater and they were able to quickly get that resolved. I did another claim the other day for a garbage disposal and we should set it up for next Friday.
The first time I had American Home Shield was about a year ago. I didn't renew right away and there were a few months of gap in there. I have it again now. We have a rental property and Laha's Appliance Repair was sent out to the property to help with a washing machine. They did that and that was great. And then here at our house, we've seen them more recently for several things. Our dishwasher, dryer, and washing machine had an issue at one point.The interaction with technicians is generally good. What I find with Laha’s is... read more
Whenever I call American Home Shield, the problem is always resolved. I don't have to keep calling back. I really love the service. It's valuable service for me especially because I own my home and anytime I have a problem, I can always call and they always send someone out. Putting in claims is straightforward and easy. I always call and the automated system will tell me I'll have a 10-minute wait but it's never that long. It's three minutes or four minutes but I guess they just prepare me in case I do have a 10-minute wait... read more
I have used Home Shield twice. The first time, we had an additional fee that I wasn't happy about. I still don't know if I should have paid. On the other hand, Bradley Appliance Repair's tech recently had to replace the heating element and it went great. Everything was fine.
S & G Pools And Spas came out for the pool pump that was not turning on. The guy was fabulous. He called my husband and said he was gonna come over. We have our own pool service and they told us we were gonna have to buy a brand-new pool pump. This guy said that that wasn't necessary. He fixed it quickly and and it's been running ever since. I'm thankful we didn't have to buy a new pool pump. It saved us thousands of dollars. We're very happy. We're happy with American Home Shield too. This house is not super-old but it's ab... read more
Everything we've done with American Home Shield has been good. I submitted two claims at one time and I have had a great result on the plumbing end of it. It's been wonderful. The technician was great. We said, "Anytime you see a claim, come across for us, please. Take care of it." But on the dishwasher repair, American Home Shield is having trouble finding anyone to do the work.
It's easy to submit claims. I usually do it online. I tried to call in before but was unable to get anyone. This is a secondary problem. We already tried to have the problem fixed once with the prior claim for the same thing. But I felt that technician didn't wanna be here. He didn't even investigate it. So, we just waited a while and stopped using that sink, and it kept leaking there. Then, we called Home Shield again to have someone else come out to look and see because the other guy told us we didn't have a leak, but we d... read more
Everything went well with the air conditioner and as usual, American Home Shield has performed appropriately. I've had them for a number of years and they’ve been good. I’ve used them more this year than any other years because more things went wrong this year for some reason. Two of my air conditioners broke and then I had a water main leak, and my garage door broke too. AHS came through with all of them. But they raised the premium quite a bit by a couple hundred dollars. So, when it came time to renew, I said that their c... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,754 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.