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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,161 reviews
Pete's profile image
Pete 
2 years ago

Excellent service, prompt, courteous, great work 

Business response:

Hi Pete, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

John A Saunders's profile image
John A Saunders 
2 years ago

Their vendor / partners do what they say they are going to do! They are on time, professional, knowledgeable, and courteous., 

Business response:

Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Jennifer's profile image
Jennifer 
2 years ago

My range heating element was replaced by American Home Shield and I paid $100.00 . After 30 days the elements didn't work anymore I reported it and was told I had to pay $100.00 again in order for them to come back and rectify my range problem 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Elmo's profile image
Elmo 
2 years ago

Excellent service from waitress and Chef. 

Business response:

We're glad to hear your experience went well. 

Hugo's profile image
Hugo 
2 years ago

Great and prompt service. Work to resolve issues fairly 

Business response:

Dear Hugo, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ​ ​ 

Kevin Ronald Spann's profile image
Kevin Ronald Spann 
2 years ago

The initial call went some kinda bumpy but got back on track. CSR could not offer me any specific information for the vendor about their schedule. I had to wait to hear from them. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Cory D Jordan's profile image
Cory D Jordan 
2 years ago

The representative was helpful. The 5 star rating is awarded because of the resolution of the issue in a timely fashion because of the excellence of the plumbing professional secured by AHS. 

Business response:

Thanks for sharing your positive feedback. 

Lorna Saiz's profile image
Lorna Saiz 
2 years ago

I appreciate the live person that I speak with. 

Business response:

Thanks for sharing your positive feedback. 

Seebock's profile image
Seebock 
2 years ago

They are always very quick to respond and always answer all out questions. Things are done right the first time. 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,161 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.